In 2015, 3Avape established one of the largest warehouses in industry and became much more competitive in wholesale distribution with huge stock and much more variety of products. Our philosophy is to be the most loved and trusted online vaping store by offering worldwide customers a wide selection of A+ quality products at A+ prices and A+ Customer Service.
3Avape (3avape.com) has 268 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
3avape.com
Website
3avape.com
Category
Smoking & Tobacco
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 30% of reviews.
Latest
Most recent review: July 2024.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Been a week since i've ordered 3 ursa quest 0.15 coils and I still haven't received any news concerning my order... No response from the costumer support team either. Disapointed to say the least. Order # 3A71204
Response from 3AvapeFeb 25, 2021
Hi there, sorry for the inconvenience, as holiday, we just back to office this week, your order has been shipped out, here is the tracking number and url: https://t.17track.net/en#nums=LZ669410474CN, for our deeply sorry, please contact our support dept to get coupon:)
RL
Radan L.
Goods never received, probably a scam!
Ordered months ago, package never arrived. Provided tracking keeps saying in transit since October. Customer service claims it has been delivered but I never received anything.
Poor communication overall, had to open a dispute to get a tracking number.
I think this is a scammer e-shop, stay away! I lost 150 bucks on order 100077155.
Response from 3AvapeFeb 19, 2021
Hi there, sorry for the inconvenience, as Chinese New Year holiday, we just back to the office today, your package will be shipped out soon, any questions, please contact [email protected], thanks
DV
Dario V.
have not yet recieved my item had been…
have not yet recieved my item had been processing sinds 7th January Order #1000083740 have send 2 emails no respond...,..
Response from 3AvapeJan 26, 2021
Hi there, your package has been shipped out, here is your tracking number and URL: https://t.17track.net/en#nums=LT540169241NL, it will arrive soon, thanks for your patience
FE
F!-Elementvapes
Avoid this company at all cause
Avoid this company at all cause. They are not a real vape shop or retail. They are the real definitions of a middle man. All the products they sale are either defective or they are waiting for actual manufactures to process the order. I have bought a mod from them which stop working after 2 days. I’m in the process of getting a diff mod from this company which has taken 3months and counting and yet still waiting for my mod. Customer service is a joke. Shelby is one of there reps who over promise things and can not deliver. Such a hugh disappointment. Whatever your do BUY ELSE WHERE. DO THAT FAVOR.
Response from 3AvapeJan 19, 2021
Hi there, please send your order number to [email protected], so that we can check for you, thanks
KV
Krish V.
Bogus company ripped me $180
I ordered YiHi SX mini on this website in Aug 2020. After successful payment, I didn't receive any email or confirmation for more than a week. There is no phone number or email to contact them. At last, I raised dispute with Paypal, which i used as payment method, Paypal didn't help at all. However, I got an email from this company that they dispatched the product from China and will take one month time to reach USA. The product, which did arrive after four weeks, didn't look original. Anyways, i used it for next three/four weeks, when it stopped restarting. Though the product has six month warranty, i never received an invoice from them to demand my warranty from YiHi directly. When i contacted 3avape demanding an invoice, they asked me to send a video of showing the problem with Mod. Even receiving the they stopped replying back to many of my emails. So, I lost $180 for this bogus company sending duplicate products from China. They don't have US warehouse and support, though they claim they do on their website. Bloody suckers.
Response from 3AvapeDec 14, 2020
Hi there, please send your order number to [email protected], so that we can check for you, thanks
PS
Paola S.
Don't buy in that place.
I placed two orders, I already sent several emails asking for an arrival forecast and nothing, my order was in Nj and never changed. For you who are reading, do yourself a favor and don't buy there. I think that to reply to my email I have to send a smoke signal. Extreme disrespect for the consumer, I go after my rights if my product doesn't arrive.
Response from 3AvapeNov 27, 2020
Hi there, please send your order number to [email protected], so that we can check for you, thanks
LD
Lucid Drop E.
Refund for order #1000080333
They didn't respond to multiple emails about a refund and barely respond to any sent in general. they said i would receive a refund within 48 hours and it has 4 days and literally no emails being sent back. save your cash and buy from elsewhere
Response from 3AvapeNov 27, 2020
Hi there, did you received the refund now? If not, please contact [email protected], thanks
IP
ionut P.
Take care with warranty
Take care with warranty. I purchased an yihi minisx sl class that has short issues. I sent them a video explained evreything as they asked. All good until i asked for my refund. To get a full refund you need to send the product back, no matter that is useless product. They are forcing you basically, to accept their offers instead of getting a paypal refund, because you need to pay for shipping to return the product. They did offer me a store credit which i declined, because i want to buy locally in case of warranty issues.
I have bought from other chinese vape
Retailers, never had an issue with warranty problems. They refunded instantly when there were problems.
Later edit: i have been in contact with one of your operators. Its been 2 weeks since i have been contacted for a replacement. No news yet.
Ioan
Response from 3AvapeNov 27, 2020
Hi there, please send your order number to [email protected], so that we can check for you, thanks