24 Hour FitnessReviews of 24hourfitness.com

0 if I could. Disgusting gym. Feces all over day I was there. Broken fixtures no hot water place stunk. And their name is a lie most of their facilities aren’t open 24hrs. I supposedly had membership cancelled but hit my card tonight a month later. Real classless people. Scumbags should be out of business

DONT SIGN UP !!!!!

I signed up for the trial membership to try out the gym and see if I liked it. I did not like it and that is why I canceled. I signed up for a particular plan because I was informed by a 24-hour fitness employee at the front desk that I would only pay a dollar and I could try the gym out until the 18th and see if I liked it. If I didn't like it, I could always cancel and there were no other costs. He said it would only cost me a dollar. I called to cancel the account and was informed that I had to pay a $50 late fee. So, either the employees are providing improper information, or they're lying. If this late fee is in the fine print somewhere, it is very buried and obviously, the $1 bait-and-switch routine is extremely deceptive. There is fine print on the first page that states there "may" be early termination fees but the link goes nowhere. The only fine print available is AFTER you've gone through the lengthy sign up process and any "early termination fee" is buried in a bunch of other fine print on many pages (quite intentionally). I'll be leaving a 1-star review on Google, Trustpilot, and Yelp. I'll be filing complaints with a Better Business Bureau and the attorney general's office of Washington state. Businesses should not be allowed to continue these deceptive business practices.

24 Hour Fitness Spring Energy just now NEW This club is an embarrassment. Of 9 stair climbers, 5 are not working. As an alternative, I jumped on a treadmill. Also not working. The club is filthy. The machines have layers of dust on them. Some of the cardio machines have multiple splashes of liquid on them which we can only presume to be sweat. (Let’s hope.) There are balls of dust and lint as well as debris collected all over the floor and around the machines. It’s been so long that the toilets in the women’s locker room have been cleaned properly, there are mildew stains around the bowls. So why do I still work out here? They closed the West Woodlands location during the pandemic, even thought that club was ALWAYS busy. Maybe they should find the GM from that club and ask for input.

They decided to triple my grandfathered annual membership fee without notice. Don't fall for their lies that they will offer you an annual membership at a rate that will not increase in the future. This is the second time they have done this to me.

Machines keeps breaking and they take months to fix them I keep reporting the broken machines and the workers at the front they act like they just don’t care if I decide to start going to the gym is because I want to work hard in my body and the machines keep braking if y try to talk to the gym main manager they never get him for me they said that the manager don’t want to talk to peoples they said they can help me out but no they never help us me and many others peoples keep complaining and reporting the broken machines and they take months the to fix them they have a machine to work in my abs or abdomen that’s one of my favorites and Its already 6 weeks since I first report it and still broken after so many reports that machine still broken and every month they charge our monthly payment right on time and they don’t give us any discount for the broken machines they charge they same amount and on time I really won’t recommend 24 hours gym the service is very bad and managers and employees dont care about customers they keep ignoring us what a bad really bad service the gym iam talking about is the one by showers drive and el Camino real in Mountain View California!!! I also report the steam room is not working Not hot enough takes 5 minutes to start again and when it starts after just 30 seconds it stop again and won’t start till 5 minutes later I report it to the front guys for 5 months now and they never fix it that’s why I decide to leave this report or bad feedback!!!! I report all this problems to Jorge and other employees and they just don’t care about it

24 hour fitness Lakes Of Bella Terra has discontinued over 50% of their GX classes. There are one class in the morning and maybe 3 the rest of the day. There are no GX classes on Friday 2 classes Saturday and 2 on Sunday. Most of the classes are gone it’s certainly not worth belonging If you like going to classes, I will definitely cancel my membership and

Was a member here for 23 years. Sure they kept charging America during covid and there was no way out except to chargeback at the bank, but after 23 years I moved and had to cancel, even double checked I canceled, and 3 months later I see they been charging me. Not sure I'll ever go back. FRAUD SCAM UNETHICAL