Brad S.
No English Racing/ Problems withdrawing
Signed up on Saturday Not realising they do not offer UK based horse racing Made a deposit using a Mastercard debit all good and quite a nice bonus albeit high turnover required to cash - as horse racing is all I wanted it for didn't continue and made a withdrawal of the initial deposit Now the issue comes that apparently the card i used a UK based Mastercard debit cannot accept a payment back - I have had to send a bank statement - and hopefully they will send me my money back via a bank transfer. Customer service via live chat have been thus far reasonably helpful
Response from 247BetDec 23, 2025
Hi thanks so much for your feedback. I'm really pleased to tell you that we listened and acted and now have UK horse racing available. Hopefuly it's not too late for you as we are really proud of the improvements made to the offering recently. If you have any other concerns please contact custoemr support directly and they will be happy to assist.




