Curt
Delayed shipping. Unable to contact customer service
Order placed on sept 15 for a hoodie. Received an email sept 24 that it shipped from Indonesia. It has been in Singapore since sept 26. It is now Oct 14. No updates. Unable to email the customer service email provided, with a “unable to send mail. Mailbox is full” message. “ Shipping was $17 for a single hoodie. I realize this is international shipping. In today’s world of fast delivery, if a product I order is going to take 4+ weeks to be delivered, I’d like to have that made known clearly up front. I wouldn’t have ordered or paid (30% of the item cost) for shipping.
Response from 23point5Jan 14, 2026
We're sorry about this experience. There were issues with new customs regulations and tariffs set in place. Those issues have been resolved. We ship from Indonesia so it is costly. Our email is [email protected] and it always has 100% delivery rate. Please give us another chance we will make it up to you



