JustAnswerReviews of 2.justanswer.com

Paid for a one off message chat £10 A few days later I get email that they have charged PayPal £55 . Going into PayPal i discover there is a monthly payment to come out for ,£55 ! Why do thse people do this ?? The stress of dealing with this to stop further payments and get the £55 back .. you can imagine . Do not use this company !

I used them and agreed to a $5 transaction once. They charged me $40 for three months before I noticed. Their website has a chatbot that took me in circles, and I never was able to talk to a person about it. The chatbot directed me to sign in, but their website did not recognize my information, because I did not sign up as a member. So there is no way to sign in to talk to a customer service rep, and no way to resolve the issue without signing in. I searched online for scam information, and many people have reported the same situation of being charged for a membership that they did not agree to. I had to delete my bank card to stop the charges.

I was trying to cancel a magazine subscription for The Economist. I was on their web page when JustAnswer popped up looking like a regular chatbot. All of the sudden I’m Being asked for “ an immediately refundable” $5 . At this point I still think I’m dealing with the magazine. I lay the $5 assuming they’ll just cancel my subscription and refund me. Up no, moments later my card is charged $45 ! I actually managed to cancel my Economidt magazine subscription on my own while I waited for a phone call that never came. The only answer I got from JustAnswer was a confirmation thst I had just been charged a non refundable $45 that will auto renew. Now for the past half hour I’ve been trying to cancel JustAnswer but every time I try to contact them they ask for another $5 . Which 8 assume will turn into another $45 . All 8 can think to do is cancel my debit card and report them to my bank.

This company is just a fraud based answering service. While I was forced to the site to try and get tech support on printer ink, they charged my $5 to get the answer. A month later they hit you up with a $48 monthly service that you never approve or authorize. Now I had to have my credit card closed, and will have to reset all of my re-occurring billings. I googled Just Answer, and it appears there are multiple lawsuits against them for the same fraudulent activities. Horrible Company!

I tried to make a complaint to Royal Mail and was misleadingly redirected here, then charged £35 . Beware this fraudulent firm.

I originally thought that I was treated excellent! I was making a complaint about my UBER experience on February 7th at est time 2:15pm. It took me to Just Answer app where they wanted $1.00 on credit card. They advertised it would be refunded after the call! Yet they charged my credit card $46 before I spoke to anyone!!!! Now I’m calling bank to stop it completely! I was SCAMMED!

I'm SERIOUSLY Mentally Impaired & an old age pensioner!!.. :( They Didn't explain Fully about me being charged £38 per month forever When I signed up to them to ask ONE question!!... :(

HELLO THERE, FROM AUSTRALIA PLEASE NOTE: COMPANY IS A SCAM > DO NOT APPLY FOR A $2 URGENT PHONE CALL >>> IT DIES NOT EVENTUATE & They will illegally overcharged & make unauthorised transactions on your bank account, I authorised for a $2 transaction fee for a Vet Phone call to gain urgent medical information, which did not happen! Zero call received! Then to find out they processed an unauthorised second withdrawal for $42.00 ontop of the $2 phone call fee (that let me say again DUD NOT HAPPEN). Please note, no service has been received as per this website. They will not REFUND for a service that never eventuated & faulsly process unauthorised transactions. No Contact from JUSTANSWER.COM BEWARE IS A SCAM COMPANY FRAUDULENT/FAULSE ACTIVITY FROM YOUR COMPANY