18650 Battery StoreReviews of 18650batterystore.com

ordered batteries on November 29 for black friday got notified that they shipped on the 30th. when I went to check on them on December 4th it said label created shipper has not received package. so I reached out to the support. they sent me any email saying it was a delay in the warehouse they were backed up. 10 days later ups still has not received the package from the shipper so I reached out again. this time no response from there support at all. they won't respond. so they have now taken my money with no product to show for it and won't respond to emails stay away.

It's over a week and all they've done for my thousand dollar order is create a fedex label. Now they don't even answer emails. Never again. Next step for me will be to send these emails and screen captures to my credit card to get the charge reversed.

battery stopped working after a few charges

I bought 8-18650 NEW batteries off of 18650batterystore, I received them and only had a 8%/10% charge in each of them. After charging them up they showed a rise of 45-50mAH !! That is TERRIBLE for new 18650 batteries. I WILL NOT BUY ANYMORE OF THEIR JUNK!

I ordered on their website and the only thing they did was process the credit card charge. I had to inquire 3 times about shipment. Thier response was to give me a tracking number. The label was printed. They have'nt shipped the goods.

My order was confirmed by email on 9/29/2023. My credit card was billed for $48.36 on 9/30/2023. Shipping was confirmed by email on 10/02/2023. I checked the provided UPSP tracking number on 10/07/2023. The latest USPS update stated that the label had been generated on 10/02/2023 but the parcel had not yet been received. I sent an email on 10/07/2023 asking why they had not given my order to USPS yet? No response as of 10/09/2023. Checked provided UPSP tracking number again on 10/09/2023. The status was exactly the same as on 10/07/2023. Called the store on 10/09/2023. The Rep said USPS sometimes doesn’t do proper scanning and logging so the status on the USPS website may not be accurate. The Rep claimed my order was given to USPS on 10/02/2023. The Rep said that I or they can file a claim with USPS. I chose that they file the claim. No telling how long that will take. I'm seriously considering contesting the charge with my credit card company.

Bought 20 2500 Samsung cells and 30 2000 EVE cells. All are kaka. Best cells are about 85-90% rated capacity; worse ones are down around 20%. I'll never give these rippoff artists any more of my firm's hard-earned.

I purchased 3 lithium golf cart batteries (about $8,000) from them. One of the chargers did not work and after going through efforts to get it to work many times, they finally agreed it was broken. They told me that they were out of stock and it would be a while before more chargers were available. I called every few months and was always told the same thing. I forgot to call for a while and only called again today. Today I spoke to someone that stated that no one had entered anything about my previous conversations in their computer system and therefore I was not due an exchange. They stated I could buy another charger from them for 20% of retail.