123 Security ProductsReviews of 123securityproducts.com

I ordered 6 speaker grills and paid quite a bit extra for 2 day shipping thinking I would have the grills in 3 days max. The next day I still did not have tracking info. They informed me that they did not actually have what they sold me and it was a 5 day turn around on the part and then it would be 2 day shipped to me. With several unhappy emails and many lame excuses as to why I didn't have my speaker grills I got a refund a month after ordering from them and them still not having what they sold me.

Impressed by the reliability and ease of use of these Dome Security Cameras. The intuitive interface and customizable settings make them perfect for home surveillance.

Sent 1/2 of order 15 days late!! Claimed they were clear in description of item ordered which is not true!! Now saying they will not cover return cost because I did not cancel the order!! What a joke. Filed a complaint with the credit card company as they refuse to tell me what will be refunded if I return. Don’t trust them at this point. Max Attitude for false advertisement!! Would never recommend ordering from this site!! Letting the credit card company manage! Done with the ignorance…

Ordered a nvr website showed 900 something. Said it would ship in 1-3 days. Week later I called and they said they have to add 350 if I want it cause of tariffs. Another week later it's still showing 900 something. False advertisement don't trust this company

I placed an order for over $17,000 worth of product on 2/19/2026. I was informed they had to cancel the order on 2/25/26. They submitted the internal request to refund the order on 3/9/2026. On 3/24, Karen informed me, "Based on the available Paypal balance which auto sends to the bank. I have sent a partial refund of 5K. Balance will follow shortly." Balance never followed. I had to initiate a chargeback to get my refund. My experience is that they are NOT a reputable company.

I paid for 2 hard drives and they debited my checking account via Link. 6 days later I inquired about the order status as I still didn't had not received a tracking number. They told me that it should ship by Friday. 16 days after the debit cleared I called back again - they told me that "The new selling price due to WD increases and contract is 506.00 each." I searched for the hard drive online again, and their current online listed price is still the $484.77 I originally paid. I asked for the order to be cancelled and for a refund; I received email confirmation for the refund.

BEWARE!!! This place is only the middle man in most products on their website. I paid for next day air delivery on Friday morning and here it is Tuesday and still don’t have a tracking number. They will not reimburse me and can’t provide a tracking number because they are waiting on there “supplier”… why use a middle Man company? Why provide next day air and let someone pay 250$ for shipping knowing that it will never happen. Such a scam. I’ll be ordering direct from now on.

Waited 2 weeks with no updates on order. Sent in an email to see where it was and the item was now "No longer available". Maybe don't list something if you don't have it anymore? Garbage company.