123Greetings.ComReviews of 123greetings.com

Response from 123Greetings.ComMay 9, 2026

Dear Halona, Thank you for your warning – and I am truly sorry you’ve had this experience. Please know: The real 123greetings.com does not take any money to send ecards. Our service has always been free. What you’ve described – being charged for cards that never send, with no way to get a refund – is the hallmark of a fraudulent clone website that has copied our name and design to trick users. We are not those scammers. We hate them as much as you do. Here’s how we can help: If you were charged, please contact your bank immediately to dispute the transaction as fraud. Please also forward any emails or the website link you used to [email protected] – this helps us track and report clone sites. To show you what our real, free service is like: Please visit our official website at www.123greetings.com or download our official mobile app. You can send a beautiful, heartfelt card right now at no cost – no payment, no hidden fees. We also have real customer support. Email us at [email protected] anytime, and a real person will respond. We are so sorry that fake sites are using our name to hurt people like you. Thank you for speaking up – and please stay safe. Sincerely, 123greetings Customer Support Team

Response from 123Greetings.ComMay 9, 2026

Dear Janice, Thank you for sharing your experience – and I am so sorry for the frustration and stress this has caused you. I want to be completely honest with you: 123Greetings (123greetings.com) is a completely free e-card service. We have never offered a free trial, nor do we charge for subscriptions or take any credit card payments for sending cards. What you’ve described sounds like a different company – most likely 123cards.com or another similar-sounding service – which does offer trials and auto-renewing subscriptions. We understand how confusing this is. The similar names have caused many people to accidentally contact us about charges from other companies. We hate that you’re caught in the middle of this. Here’s what we recommend you do right now: Check your credit card statement – Look for the exact merchant name (e.g., “123cards” or something else). That will tell you who actually charged you. Contact the correct company – If it was 123cards, you’ll need to reach out to their support team directly. We have no access to their billing systems and cannot issue a refund on their behalf. Dispute the charge with your bank – If the company won’t respond, your bank can help reverse an unauthorized charge. We truly wish we could do more, but because we are not the company that charged you, we have no way to help with a refund. What we can do is invite you to experience our real, 100% free service at www.123greetings.com – no trial, no credit card, no hidden fees. Just beautiful cards to send to the people you love. If you have any other questions, please email us directly at [email protected]. We’re here to help clear up the confusion. Sincerely, 123greetings Customer Support Team

Response from 123Greetings.ComMay 9, 2026

Dear Norma, Thank you for your review, and I am very sorry we are only now responding to your experience from October 21, 2024. You were right to be disappointed. A card that stays stuck on "processing" for an entire day, with no delivery and no reply from Customer Service, is unacceptable – then and now. We failed you, and we apologize. Since your review, we have made important improvements: Our email delivery system is now more reliable and faster. Our Customer Service team has expanded, and we respond to most inquiries within 24 hours. If that card from October never delivered, please email us at [email protected] with the email address you used, and we will verify what happened and help however we can. We are sorry we let you down, Norma. Sincerely, 123greetings Customer Support Team

Response from 123Greetings.ComMay 9, 2026

Dear Susanna, Thank you for your honest feedback – and I am truly sorry for the frustration and wasted time you experienced when trying to use our site again after being away for several years. You are right to be upset. Filling in your information, only to have the page delete everything or insist on missing dates that were clearly filled in, is incredibly frustrating – and a complete waste of your time. That should never happen. What likely caused the issue: Browser cache or cookie conflicts – older saved data from years ago may have been interfering with our updated website. Form validation glitches – we did have some technical issues with account/profile saving around that time, which we have since addressed. Since your review, we have made important improvements: Our account management system has been updated to be more stable and reliable. Form data now saves correctly without disappearing. Customer Service response times have improved significantly. For a smoother experience going forward: We highly recommend using our official mobile app (iOS and Android). The app is much more reliable than the website for creating and managing accounts. Even the free version of the app avoids the browser-related glitches you encountered. We understand you were a happy user in the past, and we would love to earn you back. If you are willing to give us another chance, please try the mobile app, or email us directly at [email protected] and we can help set up your account manually. Again, we are sorry we let you down, Susanna. Thank you for sharing your experience – it helps us improve. Sincerely, 123greetings Customer Support Team

Response from 123Greetings.ComMay 9, 2026

Dear Rachel, I am so sorry – and I completely understand why you are furious. Scheduling a very important card for Mother’s Day, only to have it not deliver at all, is heartbreaking. That special card was meant to honor someone important to you, and we failed you at a moment that mattered. There is no excuse for that. Please know that we have investigated delivery issues like this and have made improvements to our email delivery system. But we also know that apologies don’t erase the disappointment you felt on Mother’s Day. Because we want to make this right for you – and for the next Mother’s Day: We would like to invite you to send a 2026 Mother’s Day card through our official website – completely free, no sign-up required. You can schedule it in advance, and we will personally ensure it delivers on time. 👉 Preview our 2026 Mother’s Day collection here: www.123greetings.com/events/mothers_day If you would like us to help you schedule a card for next Mother’s Day, please email [email protected] with the subject "Mother’s Day 2026 – Rachel" and we will assist you personally. We also recommend using our mobile app (iOS/Android, free or Pro version for $5.99/year) for the most reliable scheduling and delivery. Again, I am deeply sorry, Rachel. We hope you will give us another chance to get it right. Sincerely, 123greetings Customer Support Team

Response from 123Greetings.ComMay 9, 2026

Dear Douglas, Thank you for bringing this to our attention – and I am truly sorry and concerned to hear that £26 was taken from your bank account. Please let me be absolutely clear: The real 123greetings.com is completely free. We have never charged any user for sending or receiving ecards. We also do not ask for – nor do we have access to – your bank details or credit card information. What you have described suggests that you may have encountered a fraudulent clone website pretending to be 123greetings. These fake sites sometimes trick users into entering payment information for “premium” services or hidden subscriptions. We are not affiliated with them in any way. Here is what we strongly recommend you do immediately: Contact your bank – Report the unauthorized charge as fraud. They can reverse the transaction and block further charges. Check your bank statement – Look for the exact merchant name. It may show a different company name than 123greetings. Do not enter your bank details on any unfamiliar site – Always verify you are on www.123greetings.com (no extra words or dashes). To keep you safe going forward: Our official website is www.123greetings.com Our official mobile apps are published under "123greetings" in the Apple App Store and Google Play Store We never ask for payment information – our service is 100% free for standard ecards If you have any other details about the website that charged you (such as the URL), please forward them to [email protected] so we can help track down the clone and report it. We are so sorry this happened to you, Douglas. Please know that the real 123greetings would never take money from you without your explicit permission (which we never even ask for). We hope you get your money back quickly. Sincerely, 123greetings Customer Support Team

Response from 123Greetings.ComMay 9, 2026

Dear Anna, Thank you for being a loyal user of 123greetings for many years – and I am truly sorry for the frustration you experienced back in 2021 with delayed delivery and the system not recognizing a name you had used before. You were right to be disappointed. A card arriving 9 days later, only to tell the recipient it would soon expire, is not acceptable. Neither is the system claiming a name isn’t in the database when you’ve used it for years. That should never happen. To answer your question about fees: No, we are not a new company charging fees. 123greetings has always been free to send ecards. We did introduce an optional ad-free Pro mobile app (iOS/Android) for $5.99/year, but the standard website and app remain completely free. You should never be charged just to send a card. Since your review in 2021, we have made important improvements: Our email delivery system is now faster and more reliable – most cards arrive within minutes. We have fixed database issues that caused previously used names or emails to be rejected. We’ve also launched new email templates with clear sender information so recipients trust the cards more. If you ever decide to try us again: Please use our official mobile app for the most reliable experience. And if you run into any issue at all, email us directly at [email protected] – we respond promptly. We’re sorry we let you down, Anna. We value your years of loyalty and hope you’ll give us another chance to get it right. Sincerely, 123greetings Customer Support Team