123Greetings.ComReviews of 123greetings.com

Response from 123Greetings.ComMay 9, 2026

Dear Beverly, Thank you for your honest feedback – and I am truly sorry for the frustration you’ve experienced with the verification step at the end of the process. You are absolutely right: if the verification doesn’t work no matter how many times you try, that makes the entire site feel like a mess, and we completely understand why you would feel negatively about it. We hear you, and we apologize. Let me explain what might be happening and how to fix it: Browser or cache issues – Sometimes older browser data or extensions (like ad blockers) can interfere with the verification popup. Please try clearing your browser cache, disabling any ad blockers temporarily for our site, or using a different browser (Chrome, Firefox, Edge). Mobile vs. desktop – If you are on a mobile browser, verification can sometimes be glitchy. That is one of the reasons we built a dedicated mobile app (iOS and Android), which has a much smoother, reliable verification process with no popup issues. If you just want to get your card sent right now: Please try the 123greetings mobile app – the free version includes the same verification but works much more reliably than the mobile website. If you upgrade to the Pro version ($5.99/year) , you get an even faster, ad-free experience, but the free app should solve the verification problem on its own. To help us fix this for everyone: Could you let us know which device and browser you were using? You can reply or email [email protected]. Our team will investigate and correct the verification flow. Again, I am so sorry this has been a negative experience for you, Beverly. We are working to make things better. Thank you for giving us the chance to improve. Sincerely, 123greetings Customer Support Team

Response from 123Greetings.ComMay 9, 2026

Dear Rachel, Thank you for your honest feedback – and I’m sorry you’ve had a disappointing experience. You're not alone, and we hear you. We appreciate that you once found our site helpful. It sounds like your recent experience hasn't lived up to that, and we take that seriously. You're right that we've been reading all the recent reviews, and we are actively making improvements. One of those improvements is our ad-free Pro mobile app (iOS and Android) for only $5.99 per year. It offers: A clean, fast, and simple card-sending experience No popups or interruptions Carefully curated cards – no unnecessary clutter We built the app for users who want to send cards quickly without the distractions that can come with a free website. If you ever decide to give us another chance, we hope you'll try the mobile app. Either way, we respect your choice, and we thank you for the years you did spend with us. We see the customers we're losing, and we're working to earn them back. Sincerely, 123greetings Customer Support Team

Response from 123Greetings.ComMay 9, 2026

Dear Cynthia, I am so, so sorry. Reading your review broke my heart. First and foremost: please accept our deepest condolences on the loss of your mother, your father’s wife of 45 years. That first birthday without her is incredibly painful, and your intention – to bring a smile to your dad’s face on such a hard morning – was beautiful and loving. You did a kind and thoughtful thing. What happened instead was absolutely unacceptable. Your father, who you describe as sharp and computer literate, did nothing wrong. He should have been able to click a simple link and see a birthday card. Instead, he was hit with software downloads, desktop changes, a broken pair of glasses, and a ruined day. That is not your fault, and it is not his fault. That is our failure. Please know that 123greetings does not intentionally or knowingly attach software downloads to our ecards. What you’re describing sounds like a malicious ad redirect – a bad advertisement that hijacked the page and tried to install unwanted software. This is a known danger with free, ad-supported websites, and we are deeply sorry that it happened to your father. We cannot undo the damage to his birthday, but we want to be honest with you: The only way to guarantee this never happens again is to eliminate ads entirely. That is why we have launched an ad-free Pro version of our mobile app (iOS and Android) for only $5.99 per year. The app has: No ads, no popups, no malicious redirects, no unwanted software downloads A completely safe, clean environment to send and open cards A simple, reliable viewing experience We understand if you never want to use us again. That is completely fair. But if you or your father ever choose to give us another chance, please do so only through the mobile app with the Pro upgrade. It is the safe version of what we should have always been. Again, Cynthia – from the bottom of our hearts, we are sorry. Please tell your father that we wish him a belated happy birthday, and that we are sorry his day was hurt by us. We will do better. With deepest respect and apologies, 123greetings Customer Support Team

Response from 123Greetings.ComMay 9, 2026

Dear So, Thank you for being a loyal user of 123greetings for decades – that truly means so much to us. And we are genuinely sorry that your experience has changed so dramatically for the worse. You are absolutely right to be frustrated. Ads that cover the information you need to enter, the page resetting, taking half an hour to send a simple card – that is not the service you loved, and it is not the service we want to provide. You expected improvements over the years, not decline, and we failed to meet that expectation. Please know that we hear you. We are not ignoring reviews like yours. What has changed: Our free website relies on ads to stay free, but we have allowed those ads to become too intrusive. That is our mistake. The good news is that we have created a better alternative for users like you who just want to send a card quickly and peacefully. Our ad-free Pro mobile app (iOS and Android) for only $5.99 per year gives you: No ads at all – nothing covering your text, no popups, no resets A fast, smooth, reliable experience All the same great cards without any interruptions The mobile app is what our website should have become. We built it specifically for long-time users who are tired of fighting with ads. We understand if you say you will never use us again – that is completely fair after what you have experienced. But if you ever decide to give us one more chance, please try the free mobile app first, and if you love it, upgrade to Pro for less than the cost of a coffee per year. Thank you for your decades of trust, and our deepest apologies for letting you down. Sincerely, 123greetings Customer Support Team

Response from 123Greetings.ComMay 9, 2026

Dear Ellen, Thank you for bringing this to our attention – and I’m very sorry for the confusion you’ve experienced. You are absolutely right to be upset if a site claiming to be us asked you to pay for a card. However, I want to be clear: this was not a mistake on our part. What you likely encountered is a clone website – a fraudulent copycat site designed to look like 123greetings but that charges users for things we provide for free. These fake sites are illegal and unfortunately becoming more common. 123greetings itself is still completely free to send ecards – no payment required for standard cards. We never ask for credit card information just to send a greeting. How to be sure you are on the real 123greetings: Our official website is: www.123greetings.com Our official mobile apps are published under "123greetings" in the Apple App Store and Google Play Store We do not charge for sending regular ecards – only for our optional ad-free Pro app upgrade ($5.99/year) We appreciate you letting us know, Ellen. Please visit our real site – free as always – and thank you for your understanding. Sincerely, 123greetings Customer Support Team

Response from 123Greetings.ComMay 9, 2026

Dear Bernard, Thank you for your blunt honesty – and I’m sorry you feel that way about our website. You're right to be frustrated if the design feels messy or confusing. That’s not the experience we want anyone to have. We've heard similar feedback from many users, and we know our free website has become cluttered and frustrating. That’s exactly why we built something better: Our ad-free Pro mobile app (iOS and Android) for only $5.99 per year offers a clean, simple, professionally designed experience – no popups, no mess, no frustration. Just beautiful cards that are easy to send. We understand if you’re done with us. But if you’re willing to give us one more chance, try the mobile app. It’s what our website should have been. Sincerely, 123greetings Customer Support Team

Response from 123Greetings.ComMay 9, 2026

Dear Teri, I am truly sorry for what your mom’s friend – and your mom – experienced. That sounds terrifying, and you are right to be furious. To be very clear: 123greetings does NOT intentionally send viruses or lock computers. What you described – a locked computer with a fake Apple support number – is a classic malicious ad redirect or a spoofed email pretending to be from us. Scammers sometimes fake our brand name to trick people. That said, it happened because your mom clicked a link that came from somewhere claiming to be us. We take full responsibility for the fact that our free website’s ad network has allowed bad actors to slip through. That is unacceptable. What we have done to fix this: New email templates – All legitimate emails from 123greetings now use verified, secure links that are clearly marked and cannot be spoofed easily. Stricter ad screening – We are aggressively blocking malicious domains. The only safe way to use us – Our ad-free Pro mobile app (iOS/Android, $5.99/year) has zero ads, zero popups, zero redirects. It completely eliminates the risk of these scams. For your mom right now: She should not call any number on the locked screen. Restart her computer in safe mode or have a professional remove the malware. Please ask her to never click a link from an ecard email unless she is 100% sure it came from our official domain (@123greetings.com). Even then, using the mobile app is safer. We are not scammers – we have been a free ecard service for over 20 years – but we have failed to keep our free website safe from bad ads. We are fixing it. In the meantime, please tell your mom we are deeply sorry, and if she ever wants to try again, only through the app. Thank you for warning others, Teri. Respectfully, 123greetings Customer Support Team

Response from 123Greetings.ComMay 9, 2026

Dear Michelle, Thank you for sharing your experience – and I am so sorry for the frustration and disappointment you and your husband have gone through. Please let me be very clear: 123Greetings.com is completely free. We have never charged anyone $49.95 to send ecards, nor do we take any payment without explicit consent. Unfortunately, what you've encountered appears to be a clone website – a fraudulent copycat site that mimics our brand to trick users into paying for things we offer for free. We completely understand why you're upset, and we wish we could issue a refund on their behalf, but because we do not operate those fake sites, we have no access to their payment systems. The best course of action is to contact your bank and dispute the charge as fraudulent. That said, we would love to show you what the real 123Greetings is like – warm, genuine, and truly free. As a small gesture of goodwill, please accept this free Mother’s Day e-card that you can send to anyone you love, with no payment or sign-up required: 👉 Send your free Mother's Day card here: https://www.123greetings.com/events/mothers_day/happy_mother/you_are_so_very_special_in_every_way.html To stay safe in the future, please only use our official website at www.123greetings.com or our official mobile apps. We never ask for credit card information to send or receive ecards. If there’s anything we can do to help further, please reach out to [email protected]. With sincere apologies, 123greetings Customer Support Team