ZumperReviews of zumper.com

No one updates THEIR listings!!!! All these landlords are completely PRICE gouging us tenants. CALIFORNIA IS SHIT

Do not use Zumper if you can. Tried to set up an account online, but had trouble logging into the system. I was told initially verification process not completed. After I uploaded my passport and completed the certification process but still cannot gain access. Upon inquiring again they said I violated their terms and conditions. The funny thing is I have not even started doing anything. All I did was register for an account, I did not even have a chance to post anything. Now, the rep said to send over personal information such as bill and IDs over an unsecured channel so they can "check". Nice try. This is usually where your confidential information leaks and triggers identity theft. I post with another 5 websites and none of them had any issues, I would recommend people to stay away from Zumper.

I wouldn't even give them a one star. I signed up for an account as a Real Estate Agent. Did all the verification they asked for. I even got an email stating that my account was active and to begin screening tenants. I sent two tenants over to their site, got the application done, credit report done, and then they deactivated my account because they said I did not abide by their terms. All I did was try and download my reports. I strongly recommend after my experience, that you use another screening company.

I’ve used Zumper in the past without any problems, but after reposting my rental home, they acted like I was trying to pull some sort of scam. The customer service is absolutely terrible. They asked for confirmation that I was the owner, but even that wasn’t good enough for them. It’s as if they wanted some sort of extreme proof – maybe even a blood sample! Honestly, their service is just pathetic. I wouldn’t recommend using Zumper unless you enjoy dealing with incompetence.

Zumper is the worst run site I have ever used! Their listings are not accurate and the chances of you getting in touch with anyone is impossible. Not sure how anyone would get a rental using their services. Not even sure how they are still in business. Super frustrating. Will never use again and will strongly encourage others not to use it either. It's literally a mess.

The listing sent to my email as a currently available home for rent is in fact a listing from several years ago. When the broker was contacted to arrange a viewing they had no record of the home being listed for rent. The email is a bait and switch attempt. Zumper.com is a scam and should not be trusted.

Piece of shtt

Zumper has allowed someone to fraudulently list my home for rent and has not removed the listing even though I flagged it as fraudulent multiple times. The same phone number in the fraudulent listing is on many properties in my area.