Erica V.
Great Customer service
I've been working with Sophia for a few years now and she is great! Always answers her calls and messages promptly and let's me know of any problems immediately.
We are a full service payroll, HR, and credit card processing company. We bundle all three products to give our clients one point of contact via a dedicated representative for one low price.
Zuma Payroll & Processing (zumapay.com) has 37 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent
Showing 34 reviews with 5 stars · Clear filters
Erica V.
I've been working with Sophia for a few years now and she is great! Always answers her calls and messages promptly and let's me know of any problems immediately.
Toniann V.
Look no further....this is the ONLY Payroll & Processing company to hire! We have used many companies and no one compares to Zuma's customer service. Amazing people to deal with!
Jimmy W.
I have been with several payroll companies, and I was always disappointed with the level of service they provided for the price I was paying. Zuma has been a pleasure to deal with. I get the answers I need very quickly, which is what I need as a business owner. I would highly recommend them.
Kathy B.
I really love this payroll company. My account rep Sophia is the absolute best... she's always there to help me with her expertise and wonderful personality! I also love the fact that I can implement my payroll on line myself, I don't really have time to sit on the phone and go over each employee every week. All in all, this is the best company I have worked with, I would highly recommend them!
Vito L.
WE SWITCHED TO ZUMA PAYROLL PROCESSING APPROXIMATELY 1 YEAR AGO. THE TRANSITION FROM OUR PREVIOUS PROVIDER HAS BEEN SEAMLESS. WE RECEIVE OUR WEEKLY PAYROLL IN A TIMELY FASHION. THE FEW CALLS I HAD TO MAKE DUE TO CHANGES WE REQUIRED WAS HANDLED EXPEDITIOUSLY AND PROFESSIONALLY. I WOULD HIGHLY RECOMMEND ZUMA. ALISA McMAHON IS OUR CONTACT AND IS ALWAYS PLEASANT. I APPRECIATE ALISA AND ZUMA SHOULD ALSO, AS THERE AREN'T TOO MANY PEOPLE THAT CARE TO DO THEIR JOBS LIKE SHE DOES.
Dr. C.
Love Lisa McMahon and the attentiveness of the company. They are always looking to be on top of current events for their employers with federal and state mandates.
Venise H.
I can not say enough great things about Zuma. As a very busy business owner, I am confident that Zuma is on the ball from changes of labor laws to knowing all questions that come up with all the changes. Helping with audits and getting all that is needed in a timely matter. My processor is amazing friendly and educated. Great Company and I do and will continue to highly recommend. Thank you for your services.
Jacqueline E.
I have used ADP since the late 90s and was happy with them. We continued with them when we started our businesses. As we grew, we knew we needed more customization and personalization. We needed to streamline and get the attention we need at the most cost effective solution. Then arrives ZUMA and we can't ask for a better partner. We get one-on-one with Alisa, who is simple the BEST payroll manager ever. She makes payroll so easy for us. We have already recommended Zuma to our colleagues and franchisees. Thank you Alisa and thank you Zuma!