We are a full service payroll, HR, and credit card processing company. We bundle all three products to give our clients one point of contact via a dedicated representative for one low price.
Zuma Payroll & Processing (zumapay.com) has 37 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Administration & Services · New York, New York
Excellent
Administration & Services · New York, New York
Excellent
Administration & Services · New York, New York
Excellent
Administration & Services · New York, New York
Excellent
Showing 34 reviews with 5 stars · Clear filters
Christina B.
Having used both Paychex and ADP in the past, I can honestly say that Zuma is the best. While their website may not be as intuitive as the big guys, I only need to call/email my dedicated rep for instant answers. No pressing buttons, listening to automated responses, or being kept on hold endlessly -- I get the SAME REAL PERSON each time I call. 5 big stars for Zuma!
Anders J.
There are the perfect payroll company for a small or large business. They are always spot on and never miss a beat. When I need something I always get a response with in a couple of hours.
BOBBIE J.
Customer care is always eager and on point. Requests are fulfilled in timely matter. A complaint I have is that reports can't be exported into Excel or csv, but otherwise all is fine. Very cost efficient.
Richard H.
Sophia is a great tele rep. Always fits the payroll call into my schedule and is always plesant to talk to. She has the answers to my questions, and when I need certain reports, I always have them in a matter of minutes. Thank you for that attention to my business. One less thing to worry about.
Irene R.
My client is using Zuma for their Payroll & Processing and at the time I had to manually enter the Payroll & all transaction associated with it into the QuickBooks file. When I spoke with Larry (the rep. for my client) he said tell me what you want and we will build it..... Well they did, him and his team worked with what I told them I needed, and I was amazed at how seamlessly there report intergrated with QB's... I highly recommend this company, they are easy to talk with and to work with, they listen to your needs and help find a solution. Irene Rocco Bookkeeper Simply Accounting Services
FRANK A.
The team at Zuma are dedicated to the best service out there. I have used other payroll services but none compare to Zuma
Maureen M.
Excellent service from my rep Sophia, she goes above and beyond each and every week to provide outstanding service.
Howard M.
I have an honest and comfortable relationship with my payroll specialist Sophia,who is extremely accommodating and friendly and Scott continually does the right thing I would never leave this company