ZooScapeReviews of zooscape.com

Took entirely too long to receive order,bounced from NJ to Del. to VA,back to Del. then to Rochester,NY finally to me.. I opened the package and product was missing security seal outside of bottle, opened bottle and security seal was missing from inside bottle,, called customer service twice to see what they were going to do,, it is the 4th day and they haven't called me yet....I would not if your thinking of buying anything from these people spend one red cent here...................

Here is my experience with zooscape. My husband did all the ordering, so some of this is coming from him. He ordered tea, I guess even paying an extra $1 for faster shipping (supposed to be 2-7 business days). Ten business days later, nothing in the mail. He tried calling and e-mailing, with no response. E-mails were actually returned (as if they went to a non-existent e-mail) and calls were either busy, asked to leave a message, or there was a message stating the voicemail box was full. Stupidly, we decided to put in another order using a different card, since we couldn't get any information about the first order. Then we looked at reviews. We saw many others were having the exact same problems as us, and sprinkled in were excellent reviews. We decided at that time to both call our credit card companies and let them know to dispute the order. Almost a month later, our orders came at the same time (even though ordered over a week apart). We did get what we ordered. BUT I am convinced we only received anything because we disputed the charges. I'm not sure if this is a real company, or if they are just a company trying to pull one over on people they think they can. One star review because customer service is basically non-existent. We will be sending back what we did receive and never doing business with them again. I am also convinced the good reviews come from people who work for the company. All basically say the same thing, and conveniently come after a bad review. Take caution when ordering from them!!

I place an order with them and they stole my money. They never shipped my item. I called numerous time and never can get a live person. All I got was an answering machine in which no one return my calls. And the most recent call I made says the answering machine is full, it won't even accept any more messages. I tried emailing the company at their provided address: [email protected] and all the e-mail bounced back. No one is attending to that business or following up on my order. They are crooks. DO NOT DO BUSINESS WITH ZOOSCAPE.

I ordered $30 worth of tea and after 5 weeks the order still has not shipped. I have tried emailing the company several times, but the emails are returned undeliverable. I also tried calling the two numbers, at all times of the day...no answer. I called both listed phone numbers yesterday (July 27th, 2014) and the two phone numbers are now disconnected. After contacting my credit card company to dispute the charge...they are reversing the charge and said it was a good thing I filed a dispute within 45 days.

Ordered Zafron tea over a month ago and I have yet to recieve the tea! Never got a conformation email or tracking number. I've tried to contact them via email and phone and no one has bothered to answer. They zapped my credit ($48) and they stole my money......very annoyed. I will contact the BB.

I hope we will save someone from these fraudulent a**holes! I'm sorry I didn't check the reviews before I ordered!

i ordered 2 teas and it has been a month and nothing has been sent to me when trying to contact them they dont answer their phone it is a shame because i had a huge order i was wanting to place but i will have to take my business elsewhere

Stole money, never delieverd