ZNOReviews of zno.com

I was printing a few albums and decided to give them a try. I'm a professional photographer and have been for about 20 years. I ordered their matted album with lustre prints, white pages, and the brown linen cover. The album came extremely fast, and the quality was just as good as other professional album companies. I'm super happy with it.

I had the pleasure of working with Zno for a recent album order, and I couldn't be more impressed with their outstanding customer service! After noticing minor a tiny scuff to a wedding album upon unpacking, I reached out to their team to resolve the issue. Kelly was incredibly responsive and professional, I offered to send the album back and have only the cover remade as it was a very large album with lots of pages. But Kelly offered a solution to reprint the entire album rather than just the cover, which I truly appreciated. Throughout the process, the Zno team was attentive and provided clear communication, even merging my new order with the existing one to save on shipping costs. They also kept me informed every step of the way, ensuring everything was taken care of in a timely manner. I felt valued as a customer, and their dedication to providing excellent support really stood out. Highly recommend their services! I’ll certainly continue to use Zno for my future orders.

I have no idea where these bad reviews are coming from. I have been doing photography and having photo books made for many years and I can say without hesitation this is the best product as well as the best customer service I have experience in many years. The product is near perfect and the outcome exceeded my expectations. Moreover, I was enrolled in their pro plan, which provided very usable perks and exceedingly fast shipping. I’ve ordered three products with this company and I am three for three for perfect products and delivery. My two cents…

I had some shipping delays and customer service was absolutely amazing, they were on top of it all the way through and they even refunded me shipping costs. The albums are beautiful and excellent quality!! Definitely recommend.

I was very hesitant to purchase my wedding album from zno because of the negative reviews I saw online. But I decided to risk it and order it anyway. My album came out absolutely beautiful!! Amazing high end quality, clear pictures made from beautiful material pages, and the leather is stunning. I highly recommend using zno!! Also it arrived less than a week after I ordered it!! You won’t regret your purchase!!

I have been using ZNO for years now and have to say I have yet to run into any issues. Anything that has actually gone really off the rails has been on me when I go back and look at how I submitted my job. Color on my art prints have been beautiful. Books are stunning and my clients love the mounted prints. I have had no issues with fading over the years even in direct sunlight which is a big deal in quality. The one issue I did have was resolved immediately and made good without an hassle and frankly it was my fault but they still took care of it. If DHL becomes a problem ZNO steps in and helps out. My orders always fly right thru customs, they have this down to an art! I prefer using them over other local companies. You just have to have patience and set proper expectations on your order turn around time, DHL is slow not ZNO.

I am in the process of ordering my 4th photobook which i am giving to family and friends during lockdown as gifts. The quality is amazing for the cost !!! Highly recommend !!

Again, I can only give positive feedback for this company, quickness of service and the quality of the product. Since my last review, I have ordered different items and today arrived the 8 X 8x10 Flush Mount Print (Metallic Print). With the discount applied at the time, these worked out at about £2.41 for each. The sheen is amazing and does make them look metallic. another really happy purchase.