H
Total Scam and Illegal Charging Practices
This website is a scam - beware. It charged my account when I declined the purchase.
ZML is listed under Professional Organizations.
ZML (zml.com) has 148 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingProfessional Organizations
Excellent
Professional Organizations · Edison, New Jersey
Excellent

Professional Organizations · Fort Lauderdale, Florida
Excellent
Professional Organizations · Rancho Santa Margarita, California
Excellent
Showing 97 reviews with 1 star · Clear filters
H
This website is a scam - beware. It charged my account when I declined the purchase.
WTF
I had a $39.90 charge on my credit card and I've never even heard of this service and it's not something I would have signed up for. I'm contacting my credit card company to see if can block them from doing it again.
tc
Company's product, processes & procedures stink: they advertised a $.99 video download...After several tries I was able to get 60 Mb of a 700 Mb download! On the same day I notified the Company regarding the problem and told them to cancel the transaction/membership, etc.! I received an e-mail a day later telling me about a "1 month extension" and a $39.50 charge on my "statement"...They must be out of their **#$! minds!! I'll be contacting: FCC, BBB, State's Atty's office & possibly any other agency that comes to mind!!!!
Mary J.
I sign up for a one day trial, click the upgrade buttom, just to see how much it would cost. They immediately charge it to my account. I email customer support and told them I didn't have the money in my account. He email me back and told me to try it, and asked me am I sure I want to cancel. I told him yes, I want to cancel. I never got a response, so I decided to keep it. Then he immediately response back. I had already put my account to inactive, but was still able to download movies. I download about 8 movies, and now it says, I have exceeding my limits downloads. This can not be true. I emailed him and he said I sign up for a one day trial and that's not true because I paid $53. He's not returning my email. What a scam.
JanAr.
I found this site and wanted to download a few movies so I signed up for a free one-day trial. When that was set I wanted to read about what was offered under the premium option but when I was clicking the link which I thought would lead me to a more in-depth description about their package I was suddenly charged 39.90 EUROs. For this I received an email thanking me for the upgrading and a statement that this was a ONE-TIME fee. However, on February 22, I was rebilled with another 39.90 Euros with a confirmation email saying that this was a ONE-TIME "assisting fee." Then March 25, I was rebilled again 39.90 EUROs and now I was "fed up." So, I wanted to quit. I read what I could find out from their terms of service and noticed that if I emailed them within 48 hours (which I did) I would at least get the last monthly billing refunded. I didn't. I decided to cancel my rebilling from the next billing period in April thinking that I could utilize the March billing period until it expired (because that's what one normally can do). But they have INACTIVATED me completely and now I have been charged 3 TIMES of 39.90 Euros. THIS IS A RIP-OFF and neither is there a regular phone number one can contact them at either (as there is with normal company's). NEVER, NEVER, NEVER, listen to those who approve of this site (they must be bribed by ZML or something). STAY AWAY from this deceptive, fraudulent, scamming, web-site which has NO integrity. BLACK-LIST THEM or do anything to have them removed from the Internet. JanAr.
U
Charged without any authorisation and 1 day trial auto upgraded to 39.9 Euros. Don't use this site. You will end up feeling stupid.
krit
my complaint is the same as every one 99cents for 10 movies but then charged $55 on my card with no movies to show for it.
Wendy C.
Lowest rating possible it is a scam, they have 0 customer support and don't care. They contacted me using a friend on Facebook as a referral and went into the site and thought I would use the TRIAL well the TRIAL still hasn't activated and they made a charge to my credit card immediately. Plus I have contacted the so-called referal and they said they did not refer nor have they even heard of the company touting and disguising that my friend had wanted me to look at the site and download movies!