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Schlechte User-Experience
Ich lese nun seit einigen Jahren das Writers-Digest-Magazin und war froh, dass ich, als deutscher Kunde, ein günstiges E-Abo abschließen konnte und mir das Magazin im pdf-Format geliefert wurde. Seit der aktuellen Ausgabe, wird WD über zinio ausgeliefert. Durch das Magazin zu blättern dauert lange, man kann das Magazin auf weniger Geräten lesen (z.B. kann ich es nicht mehr über den Kindle lesen), ausdrucken kann man das Magazin nur Seite für Seite, ... Nach Jahren habe ich nun mein WD-Abo gekündigt und bin wirklich traurig darüber. Aber ich zahle nicht für einen Service, den ich nicht genießen kann. --- I am reading Writers Digest for years now. As a german reader, I was glad to get it as a e-Zine-Abo in pdf-format. But now WD sells the magazine via zinio. Browsing through the magazine is slow, you can use it on fewer devices than the pdf-version (e.g. can't read it on kindle), printing the magazine is only possible site by site, ... After years, I cancelled my WD subscription and I am really sad about it. But I won't pay for a service, I cannot enjoy.
Response from ZinioApr 26, 2017
We wanted to follow up following your recent communication with Zinio in regards to your Writers Digest subscription to better understand the problem you faced and see if we can leave you a little more satisfied. First of all on behalf of Zinio we would like to apologize for any inconvenience. Currently the Zinio Kindle app is not an officially supported platform and might not work optimally when reading your magazines however to continue enjoying your publications please use our ZR5 Online Reader, ZR4 reader,ZR5 Offline, iOS, or Android Apps. Additionally please note that by selecting print "all" in your print options, you will print the current double page you are viewing, due to copyright restrictions it is not possible to print or print to PDF the whole magazine. We have logged all of your comments and will pass your feedback to our development team who are currently busy working on an update to our Zinio apps and platforms slated for release towards the end of 2017. If we can help with anything further please contact us at [email protected]. Thanks again for your review!




