Allyson W.
Overpriced rentals with horrible service
Zeus offers premium priced short-term rentals with a promise of safe, hassle free, corporate like experience. They can’t deliver on that promise and have worst in industry customer service. I booked a short term rental in Seattle. Unit was fine but a bit dingy and kitchen certainly understocked. Real issue was the lack of response in a emergency situation. Our car was vandalized in the secure building garage over a weekend. Zeus dropped the ball at every step. They did not have the building emergency contact information but left us in the dark rather than disclosing that they couldn’t call the building. They had not given the building my contact information. Zeus only engaged with me and others via emails and never picked up or made a phone call. They misrepresented every encounter with the property and left me in the middle. Overpriced but probably OK if all goes well. Otherwise expect a standard subpar property management experience that you can find without paying their premium. Their support managers leave at 4pm at which point they refuse to take customer calls. Certainty not a corporate level experience that I would recommend to any employee or friend