ZencrafthouseWe provide Healing Crystal Jewelry, Essential Oils & Personal Care Products For Your Calm, Wellbeing & Spiritual Growth.
Zencrafthouse (zencrafthouse.com) has 187 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Pat M.
I’ll send pics very soon.
Response from ZencrafthouseJun 4, 2025
Hi Pat, may I know if there is anything I can help you with your order? We are willing and ready to make things right for you, and our Customer Service contacted you via email.
Michael M.
Ordered a subscription with "cancel" anytime. I want to try it out. Cancel, if I like it, reorder and continue. I am unable to cancel for 24 cycles, even though it says I can cancel anytime. I have tried messaging and calling. Calling goes to someone's voicemail no mention of the company, which seems random.
Response from ZencrafthouseJun 3, 2025
Hi [ Michael ], Thanks for reaching out! Since this is your first order, it’s part of our Special Offer Box, which is designed as a one-time, non-cancelable box to start your subscription. As mentioned in the offer, you can cancel anytime after receiving your first box. Your order has already been processed, but once your first box arrives, we’ll gladly help you cancel if you wish. We truly appreciate you giving our Energy Medicine Box a try and hope you enjoy the healing benefits it offers. Let us know if you have any questions — we’re always here to help! Warm regards, ZenCraftHouse Team
Kathy D.
I never received bracelets. I tried reaching out to you with no response .
Response from ZencrafthouseFeb 11, 2025
Hi Kathy, I am sorry you have not received your order. My customer service representative will contact you shortly. We will make sure that you receive your order in any case.
Kevin
The stuff I got is literally on sale on the temu app for $2 these guys rip you off reselling temu items for over 5 times the price. Ridiculous!
Response from ZencrafthouseDec 1, 2024
Hi, We appreciate your concern. However, we can assure you that this bracelet cannot be priced at $2 or $5 if it's made of real, natural stone. All of our products are crafted using genuine, untreated crystals — carefully selected to support grounding, energy balance, and healing. We focus on quality, not just aesthetics, and ensure each item meets our standards before being included in your monthly box. Thank you for your understanding and for giving us the opportunity to clarify. ZenCraftHouse Team
Cynthia F.
Too hard to cancel my account, phone number for contact says wrong number.
Response from ZencrafthouseSep 29, 2024
Hello, I saw that your subscription has been canceled already. Please contact our Customer Service via email or our website if we can assist you with anything. Thank you
Judy B.
HI I only wanted the first order I placed. I have been unable to stop the subscription. I am almost 80 .I do not want beads so often.
Response from ZencrafthouseMay 10, 2024
Hi Judy, I can assist you in canceling the subscription, as well as any other matters. Please contact us via our website. Your subscription has been canceled now.
S. L.
I have not received my order and it has been over 2 weeks. I contacted customer service and get on response.
Response from ZencrafthouseApr 4, 2024
I am sorry for the delay. Probably your order is lost somewhere in the USPS system. We will send you a replacement right away. You can check your email for my reply on April 02. Thank you
Emma Y.
I purchased a bracelet that is supposed to be pure opal. I was so excited when it arrived today but upon opening the package and inspecting the bracelet, it's definitely NOT opal or any other crystal, it's plastic! So totally disappointed! How can they advertise falsely like that? I've contacted the company asking for a FULL refund and will update here accordingly.
Response from ZencrafthouseMar 21, 2024
Hi Emma, I am sorry for this confusion. This bracelet is made of Opalite - a man-made crystal, but definitely not plastic. Although the crystal is not made by nature, it still holds healing properties and spiritual meanings that support positive, new beginnings and manifestations.. If you want to return it for a refund, please contact us via our website and we will assist you.
