Ruben C.
The construction is very poor
The construction is very poor. The wires in the back are hot glued together, and some of the wire is exposed. It’s only a matter time before the wires touch each other and the sign will short out.
Response from Zanvis LLC (zanvis.com)Jan 13, 2026
Thank you for your feedback. Our signs come with a 2-year warranty, and we’re always happy to support if there’s any issue. As a handcrafted product, the wiring at the back is manually arranged and secured, which is a standard part of the handmade neon production process. Each sign is built on a 5mm thick acrylic backing, one of the most durable options available on the market. We kindly invite you to reach out and experience our after-sales service, as we’re confident we can address your concerns. Once resolved, we’d truly appreciate it if you’d consider updating your review to reflect the full experience.