SCAM ! SCAM ! SCAM !
This is the biggest scam in the history of scams. Their customer service is the pathetic to the core. Firstly they dont respond and if they do after 48 hours, its like they did not even read your complaint and their reason and questioning is like, that its my mistake and not theirs.
Never ever buy their additional or priority slots or any kind of membership as it is a total waste, its better to invest in the youtube promotion.
Initially they will be great, but after they have made money off you in nearly 3 to 4 months, all your views, subscribers, likes get rejected by youtube and you loose everything.
A small campaign on priority for only 100 views will start refilling and if not refilling then will take more than a month to complete and after that all you investment down the drain.
Even with pro memberships and other paid services, it all be nice in the beginning and then it starts going down the drain and to top it, they will auto charge you also and no refund and will keep on giving excuses that its not their fault but our fault.
Wasted 6 months on this stupid option. STAY AWAY AND BE CAREFUL
NA
Nathan
kind of trash
So, I have been using this for a few weeks now.
The views they return are minimal, I get more from my IG bot referring people on. Even with gold the campaigns are slow as hell.
90% of the views get removed, but its ok, because YT will refill them, clogging up your 3 campaign slots to add more views that will just get taken away again.
You need to make it so that your refills transfer to new campaign slots that don't clog the users up, otherwise this is a completely useless process.
DA
David
I manage a lot of accounts...
I bought PRO and have to say it makes it easier to earn points, and i can get new orders with good discount. However, I can only get around 50 views a day, and with the priority option on! The system is completely unbalanced, because, with my 9 views simultaneously with my computer ON every day, I offer much more than I receive, which leads me to conclude that the administration is selling my views on external services.
Response from YTMonsterAug 4, 2023
Dear David,
Thank you for sharing your feedback regarding your experience with our Pro membership service. We appreciate your kind words about how it has made it easier for you to earn points and avail new orders at a good discount.
However, we are sorry to hear about the issues you've been facing with the view count and the priority option. It seems like there might be some incorrect settings applied or alike. However, we assure you that we do not sell our users' views to external services.
We value your satisfaction as a customer, and we would love to help you resolve this issue and ensure that you are getting the best possible experience with our platform. Please reach out to our customer support team with more details about the problem you are facing, and they will be more than happy to assist you promptly.
Once again, thank you for bringing this matter to our attention. We look forward to resolving the issue and continuing to serve you better.
Best regards,
Team YTMonster
VE
VeggieBoi
F you
What the f is this? Everything is so slow and the view service doesn’t work, I wasted 4 goddamn hours on this piece of crap
Response from YTMonsterAug 4, 2023
Dear VeggieBoi,
We apologize for the inconvenience you experienced while using our service. At YTMonster, we strive to provide a seamless and efficient experience for all our users, and we regret that we fell short of your expectations this time. Please know that we take feedback like yours seriously, as it helps us identify areas of improvement.
We would like to assure you that our team is continuously working to address any performance issues and enhance the view service to ensure it works smoothly for everyone. Your feedback serves as a valuable reminder of the importance of continually improving our services.
We value your business and would love to make things right for you. If you're willing to give us another chance, we'd be more than happy to assist you personally to resolve any outstanding issues you may have faced.
Thank you for sharing your thoughts with us. We are committed to delivering a positive experience, and your feedback helps us achieve that goal.
Warm regards,
Team YTMonster
BR
Bilal R.
Highly pathetic and Big Fraud
Highly pathetic, it took over a month just to get me 77 views, eve with priority on! The subscribers are totally fake and YouTube does not even recognize them. Same case with the views. YouTube removed most of views and to top it all, i got refilling of more than 3,000 on a campaign and it was automatically refunded. Have been using for 6 months and even messages to their support are not responded in a timely manner. All they are focusing on a re referrals, and when you do get referrals, they are marked as fake, and you don't get any benefits. Tested this through 6 friends across the globe. when i reported this matter, it was ignored and they simply told that they are investigating and after that they went dark and no responses. Even their paid services are of no value in comparison to free services. Don't waste money on the, What a Fraud!
Response from YTMonsterAug 4, 2023
Dear Bilal,
It appears that there might have been some incorrect settings or other factors affecting your experience, as using the priority option should not result in such a prolonged wait.
Please rest assured that all engagements on our platform come from genuine users who use their personal accounts to earn Credits, just like you do. We take great care in delivering engagements in the same way you earn Credits yourself.
Regarding refunded Campaigns, it is possible that this occurred due to a period of inactivity on your account. To maintain a balance between supply and demand for active users, we automatically refund Campaigns for inactive accounts.
Regarding referrals, we have specific guidelines to ensure fairness and authenticity. Sign-ups from households with existing accounts or using VPNs/proxies are not accepted. If you believe there was an error, we encourage you to get in touch with our customer support once more so we can thoroughly review the situation.
We want to emphasize that we never ignore any customer inquiries. If you believe there was a missed response, please reach out to us again, and I will personally investigate the conversation history to rectify the situation.
We value your feedback, and our team is dedicated to resolving any issues you've encountered. Feel free to get in touch, and we'll do our best to provide you with a better experience.
Best regards,
Team YTMonster
SK
Sepu K.
Paid for 15 subs, that disappeared 24hrs later.
Paid for 15 subs, 24hrs goes by and slowly they disappeared.. I had a total of 30 subs until it went down to 12 subs , I messaged someone to assist me which took almost a week to get anyone to answer me, Patrick or whoever this guys name is rather give excuses then my refund. I told him I wanted a refund because I didnt receive what I paid for and went with a competitor-he quickly blamed the competitor that it was their fault and that they counted ytMonsters subs. I told him I ordered 100 from these other guys and they delivered 24hrs later. I'm now at 118 subs, Patrick still tried to blame them that they counted ytmonsters subs as theirs??? are you kidding me? Can you not count? If you took care of my issue, I would have my original 30 subs back plus my 100 I already received from the 2nd party, thats 130... the fact its a week later and ytmonster cant deliver 30 for double the price I paid for is very upsetting and personal to me that I have to keep waiting for a response and keep waiting for my damn refund!!!!
OW
Olven W.
I feel cheat if
I feel cheat if, I do referral but they said no, so u can't upgrade or use ur point for free. otherwise u have to pay for it and u doesn't know they provide a good service or not, one more thing they'er a Russia company. Your description is only partly correct, but don’t shift the focus. Your free service is only for the beginning. If you want to continue free, you must upgrade. There are only two ways to upgrade. One is to pay, right? The second is to introduce others or other tasks, but my problem is that I have already introduced it, and you have not fulfilled your promise. As long as you are a little wise, you will know that this is a business model. I will not teach you to be smart if I don’t talk about it. I will read the comments. Most of the netizens must read the bad reviews, because you know how the good reviews come from. Ha ha
Response from YTMonsterMay 8, 2023
Hi Olven
Everyone can use their Credits for free. There's no requirement to refer new people, upgrade or anything along those lines. The only requirement that you need to do is to exchange the bare minimum which is 50 exchanges, and can be done in 15 minutes or so.
Most of our users >99% do not spend any money with us, and utilize the service in a completely free way.
At last, I just want to point out that we are not a Russian company. I am not sure whether you maybe meant to review a competing company that goes under the same name. In any case, we are by no means affiliated with them.
Best,
Patrick
IS
Isra
They are scamming people.I paid for a…
They are scamming people.I paid for a monthly subscription which you cannot cancel. After two weeks that the website didnt work I have asked them 5 times to cancel the subscription and they say yes but they don't. Don't even think about using this website
Response from YTMonsterApr 27, 2023
Hi Isra
Your membership susbcription was already canceled right after receiving your first message in our support chat. You have only been charged once when your first subscription payment was made (3/26), and no payments have been taken or made since.
As we have recently transitioned payment providers, the cancellation option is currently not available through our website, however, it is possible to do by contacting us (as in this case) or through our payment provider's website 24x7x365. In the rare case, should one be charged for any future payments after having requested cancellation, we will always refund the charge in full - no questions asked.
Furthermore, I have tried to help you through our support chat even after your subscription was canceled, as you should of course never pay for something you haven't been able to make use of :)
Best,
Patrick
