You BoozeReviews of youbooze.com

I ordered a four bottles, similar products (different flavors). Took over a week or two to even ship out, and no one ever contacted me. I contacted them and they were "waiting" on the items to come it. okay. Finally order shipped. I bought shipping insurance. Required on their site. One bottle in the order arrived damaged. Rather then having company spend the money to reship a replacement, I asked them to just refund me for the one damaged bottle. ($19.00) Company refused to give me a refund to my payment method.Against their policy, they said. They can only give me a giftcard for the damaged bottle cost only. (no shipping refund) To reship a replacement bottle ($23.00 item) to me, with the $19.00 giftcard, was still going to cost more then the cost of the product. ($42.00 for shipping) So yes, as others said - SCAM - a lesson learned

Bought two bottles of bourbon from them. One was damaged in box. They added the insurance to the purchase price, which I didn’t want, but worked out since the bottle was damaged. However, they haven’t replaced it and it has been over two months. First they kept saying they didn’t have the bourbon in stock, but yet I could order another bottle on line from their site. Then they wanted to give me a gift card, but I refused. Then they say if you want the replacement bottle I now have to pay for shipping. They are continually moving the goalposts, but still have fulfilled their obligation. DO NOT USE THIS COMPANY. THEY ARE A SCAM!!!

This was my last order from them. I wanted some bottles of a certain brand, and their POS flipped my original order to some things I did not want. And they upcharged me w/o any way to correct the issue before the transaction processed. Their "company policy" is all sales are final. My policy is I don't deal with scams.

They are a scam company. They take your money do not provide the item and refuse to refund because "company policy states they cannot refund alcohol". MIND YOU, ITEM WAS NEVER SHIPPED.

Item never delivered after they took money for pre-orders. They keep insisting it may show up sometime.

I ordered from youbooze.com in September for an event in October. I did not receive my order because I was at the event I had ordered from youbooze.com for. Without my order in hand I purchased my drinks from my local liquor store and was informed my order would be returned to youbooze.com. When I contacted customer service they informed me they will not refund me “All sales are final.” youbooze.com is perfectly okay with keeping my money and my order. I guess I paid to have a conversation with customer service. Will not order from this company again, at least not sober. If I do I’ll make sure my order is placed months in advance so they have time to process and ship the order.

Wish I could leave negative 0 stars! This is the biggest scam of a company that I’ve ever experienced! Stole 100 dollars from me, never received my items, they never even shipped! Would never respond when contacted. BIGGEST SCAM COMPANY, STAY AWAY!!

I ordered three bottles from You Booze, but only one arrived. I contacted support and received generic responses about someone being in contact with me within 48 hours. About four days later I receive an update that they are on backorder, but no details on when I should expect my order. This company is a scam, do not purchase from them.