You BoozeReviews of youbooze.com

worst company scam don’t use them they lie avoid They take your money and don't deliver a product.

I don’t usually write bad reviews Ordered things 2+ months ago Got a tracking label 3 days ago with something missing on it. Reached out to ask why that happened and got no response, then got an automated message saying something wasn’t able to be delivered so It’s off the order Forget refund… what’s up ? Thankfully I got this automated ask to write a review on my order ( that I still havent received ) Hey low priority thing, booze, but bummer customer service and wonky automation

You didn’t have what I ordered so I had to cancel order

Never received my order almost 3 months after placing the order. Did eventually get a refund, but never got the product I had actually ordered.

I ordered a bottle of Blantons in November 2024. The website showed 3 day shipping. After a couple of weeks with no shipping notification I gave them a call. I was told that this is a very popular item and shipping will be in two to three weeks. This became their narrative. When I mentioned getting a refund I was told a manager will call me. Each time I called, the person answering could not help other than giving me the same answer. I never got a call from a manager. I also emailed several times only to get a similar response. After two and a half months of run around and broken promises, I emailed a very direct request for a refund. They responded with assurance that a refund was being processed. I emailed again after waiting two weeks. I got a quick response with an apology and again told I would be refunded. I waited another week and then disputed the charge with my credit card company. My credit card company looked at my documentation and immediately credited my account. I do not trust that this is legitimate business. All of the reviews on their website are 5 star. I found that almost all of their reviews on independent websites are 1 star (can’t give no stars).

Ordered for client mid-December for holiday gifts. Delivered in mid-February. Waste of time!

Absolutely horrible attitude to people and disgusting service! If you have the opportunity, bypass this company!

Complete scam. Placed order for liquor and 10 days later was informed they didn’t have the product. Requested refund, but completely unresponsive to emails and phone calls after no refund received. Stay away.