Van O.
It takes too long to get to me
It takes too long to get to me, and your marketing tools are not very fair, I thought I would buying 1.75 lite bottles, instead I got half bottles. Now what are you gonna do about it!

Welcome to YouBooze.com, America’s premier destination for luxury spirits, fine wines, and craft beers. We deliver a truly elevated online shopping experience, combining a meticulously curated selection with seamless, user-friendly navigation. From rare, collectible bottles to everyday favorites, our collection features products sourced from the most respected distilleries and breweries around the world.At YouBooze.com, quality and trust come first. Our team of experts carefully selects each offering, ensuring exceptional standards and introducing you to new, standout expressions you won’t find just anywhere. Whether you are searching for a refined gift, building your personal collection, or celebrating a special moment, we make discovery effortless.Enjoy fast, reliable doorstep delivery, secure and streamlined checkout, and a concierge-level experience designed around you. Every order is handled with care, every detail thoughtfully considered.Raise your standards. Elevate every occasion. Choose YouBooze.com.
You Booze (youbooze.com) has 701 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 24 reviews with 2 stars · Clear filters
Van O.
It takes too long to get to me, and your marketing tools are not very fair, I thought I would buying 1.75 lite bottles, instead I got half bottles. Now what are you gonna do about it!
John V. S.
I ordered the Cadenhead's 14 year old distilled at the the Glentaucher-Glenlivet distillery and you sent me the Cadenhead 13 year old distilled at the Springbank distillery. My original order is for a presentation that I am going to make in mid-October. The order you sent me is certainly not of the same value as the single malt that I ordered. John Siebert
Chris H.
You’re asking me to give a review for product I haven’t received. I ordered on 7/31 and might get it 8/12.
Bill W.
Rated a 2.0 ONLY because they do answer their phone. Appears to be a very small company. For run of the mill products they may be Ok but for high-end products they are playing a really disreputable game. I ordered Pappy Van Winkle 10 Year because they offered the absolute lowest price at the time. Claimed it shipped but when I followed up they admitted they didn't have it yet but GUARANTEED it would ship in 10 days (7/20/24). Followed up on 7/25, still didn't have it and didn't know when or if they could get it. So if you want to order high-end, be prepared to wait months, literally. Everyone else I checked had it in stock and I ordered it from a company that was only $50 more and they shipped it next day. :O
T. B.
They sent me 3 emails reminding me to review them before I even received my order. I ordered it on June 23. It's July 14 and I'm still waiting for it.
Aurora K.
The almost never answer the phone when calling and they are penny pinchers, will overcharge for anything they seem to be able to.
Response from You BoozeMay 22, 2024
Hello Aurora! Thank you for your feedback. We are actively working to improve our customer service department. Our phone number did recently change, so sadly calls went missing for a brief amount of time. Any charges we levy are necessary for shipping and we do our best to take care of our customers! We appreciate your opinion, please feel free to use the discount code 'COMEBACK15' for $15 off a future order. CHEERS
Todd P.
I ordered two different bottles and YouBooze sent one correct and one incorrect. Very incompetent.
Response from You BoozeMay 22, 2024
Hi Todd! Thank you for your feedback. We are awaiting your shipment of the incorrect bottle, in order to ship the correct one as we discussed via email! We are apologetic you had a negative experience with us and look forward to making it right as previously discussed. Mistakes occur occasionally occur with similar bottles and we do sincerely apologize for that. Thank you and please feel free to ship us back that bottle any time, so we can expedite the correct one to you. Your review is valuable, as we will do our best to prevent this from happening again. CHEERS
KJ
See the other reviews. It is two weeks since my order and nothing has shipped. They won't cancel the order. After a month I disputed the charge with my CC company. After that they finally sent my order. I upped my rating to two stars.