You BoozeReviews of youbooze.com

Never sent bottle. Cancelled order. Did not refund.

Very disappointed. Buyer beware. Recieved my item with major damage. They just threw it in a box that was twice the size of my case, it bounced all around and damaged it very bad. I purchased extra shipping insurance through them. I have wrote them several times, called several times, left several messages and no one gets back to me. I will never buy from them again, so sad I got ripped off.

I have sent numerous emails about getting my refund and called the 1 800 number. Leaving messages with Tony who has never returned my phone call. The email trend is almost up to 40 emails. Thanking me for my patience with no resolution.

Ordered 1 month ago ..no product..still have no product or refund

I ordered a bottle of bourbon and a bottle of Rye, a week later received an email that the bottle of Rye was not available, I asked for a refund. 10 days later, no bourbon, no refund. 10 more days, "we understand and appreciate your patients". 10 more days, I requested a refund on entire order. 3 days later after threating to file fraudulent charges. I received a refund 6 weeks after initial order. This company is a total scam.

After a couple weeks, they canceled my order. Then a couple days after they canceled it, they sent me a link to review my purchase. I never got my purchase. Never ordering from them again.

Somehow got a duplicate order and called several times and emailed several times. I never have had any one person call me back or email me back. So ....I have two (2).of what I orders !!!!!!! How do I return one ?

I paid extra for shipping, was put on hold for three weeks, still haven't received product. Awful after purchasing process, not interested in purchasing from here again. I just want the bottle I paid for, thanks for the delay!