You BoozeReviews of youbooze.com

It took too long to receive the order.

Delivery time was unacceptable.

Missing some portion of the order.

I ordered an item that was listed as"Back in stock", expecting to receive it promptly. 4 weeks went by and no product. I emailed multiple times with no response. Finally on the 4th email I did get a response saying that product was one of their most in demand products and they would ship as soon as it came in. They also sent me a $10 gift card and asked if this would be or would I prefer a refund. I ordered this product because they said it was in stock..... so, I asked for a refund and received that within the week.

You sent me an unexplained mailing that said I’m being fully credited for the amount of that purchase and I don’t understand why. I don’t know if it is a stocking issue, inability to deliver the product into my state by mail or something else. I sent an email asking for an explanation and have not heard back. As I explained, this is my wife’s favorite Bourbon developed when she lived in Arizona. Is there an alternative in getting this product to me?

They got me the product quickly for a mere $85 delivery charge! $271 total for products worth $90, but I needed it in a hurry and they did meet the time demand.

Long time to receive order and I never received the glass that I paid for that came with Buffalo Trace Bourbon. I paid premium shipping. Bottles securely packed but this was a gift. I would like the cool glass that was promised shipped out. BTW I paid $299.00 and was charged shipping insurance. I think they lie about special pricing. I feel I was conned. I WANT MY GLASS! Order # 18068 Janice PFEIFFER I emailed support and called.

I had a hard time trying to place my order. I don’t have time to respond to stupid questions.