You BoozeReviews of youbooze.com

Never received order. After 3 weeks and no one answering phone the order was cancelled.

I placed my order a month ago, you sent me a tracking number but when I click it simply says label created. I emailed you for a refund and heard nothing back. Absolutely the worst customer service I have experienced.

I haven’t received my shipment. I have sent numerous emails asking about tracking and haven’t gotten a response.

I placed an order months ago. I was told that it was shipped but I haven’t received any shipping information nor will they respond.

If I were you I wouldn’t purchase anything from them !!! It’s been 4 months and I’ve not received my products just yet”excuses”!!! Unless you want to tie up your $$ and never receive your product the “order from them”! Very very disappointing !!!

You sent me the wrong order! I paid for a collectors edition bottle with Donald Trumps face on it. You sent me the non collectors edition. Please fix and I will fix my rating. I have sent the same email twice before! What are we doing here! Please fix the problem and let me know what you want me to do with the wrong bottle you sent me!

I ordered two Woodford Reserve Derby in February but have not received them. They blamed it on UPS and still haven’t sent the bourbon. I asked for a refund and have heard crickets. Don’t use this company!

J isHorrible company!!! No wonder they are getting 1 star. My shipment was improperly shipped and returned to sender. I spoke to the same person multiple times who works at an Indian call center. She sent 5 messages requesting a refund and no response from company. When I said I was going to file a claim they instead sent out the order again to prevent me from filing a claim when I asked for a refund weeks ago! I am filing a claim with the fraud department at my bank.