Linda K.
Manager won’t honour the contract
I have a contract for free lifetime oil changes and tire rotations. I never bothered with the former but did an oil change twice a year. The company started giving me a hard time about it in 2018 but I had a signed contract and kept going back. Today the manager told me that his lawyers told him that they don’t have to honour the contract any more because they can choose not to gift me a free oil change. I countered that I HAVE A CONTRACT! You cannot choose not to honour a contract! They said they were doing me a favour and choose not to do it any more…I said I HAVE A WRITTEN CONTRACT THAT SAYS FREE OIL CHANGES AND TIRE ROTATIONS FOR LIFE! Stay away from this place, they are scammers and highly dishonest. I won’t buy my next car from there either. There are lots of dealerships, why go to a liar and a cheat?