Yokai State is an anime and gym inspired apparel brand. Our goal is an inner victory over the demons within us. A state of mind that triumphs over depression, anxiety, overthinking and negativity. Anime inspires us to workout and succeed in our inner battle.
Yokai State (yokaistate.com) has 89 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Claim this listingClothing & Underwear · Ruskin, Florida
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Showing 17 reviews with 1 star · Clear filters
Consumer
Ordered on 9/3, it’s now 3 weeks later and I don’t even have a tracking number. I love the cloths, and I wouldn’t mind waiting a little longer because they’re custom, but not having a single update in 3 weeks without a tracking number is crazy. Oh, also the last email I did get from them was yesterday asking me “How did we do?” And “Liking your most recent Yokai State order?” I think it’s funny that they send that to people they know having gotten their package yet lol
Andrew B.
**UPDATE 10/1** it has now been a full month and still no tracking number. “Small business” or not the customer service has turned to garbage (wanna use another word but worried it will get my review taken down). They are now not returning my emails about any updates on my order. This is ridiculous and they should not be allowed to take my money without the option of a refund for terrible service. I probably could have went to another “Small business” website similar to this one and gotten my shorts already (at the very least a tracking number) if I was able to get a refund. *Update 10/11* Finally got the tracking number almost 2 months later. Remember I paid for expedited shipping. Expedited shipping is 3-5 business days. But even after paying for the faster shipping and the all the emails promising how they were expediting my order, it has been 6 days and my order still isn’t out for delivery. It is still in California (I live in Arizona) so that means it will take another day or 2 to get here. I’m sure the owner of this “business” was being petty about the emails demanding accountability. Because the same issue as to why my order was delayed in manufacturing, my order has been further delayed because of the actual shipping method used, they decided to ship my order during the holidays. Not only did they not use the shipping method I paid for but shipped it out conveniently around another holiday. I’m saying this because in my last direct email to their “customer service” I cursed them out and I haven’t received any communication except their automated (assuming) about reviewing their service and product, even though I haven’t received the product yet. I bought the bundle for more money, then paid for extra fast shipping, and it has been more than 3-5 business days. They have terrible business practices and I will definitely not be shopping with them again. I don’t even care how good these shorts and shirt may be…this “business” is being handled terribly. Would give a 0 stars if possible. Do not order express shipping from this company. If they are backed up and can’t get it out to you in time. They will not refund your money or express shipping. Will side step the questions you ask or just send you a link as an answer. Received my email saying the order is on it’s way and it wasn’t. There was no notification that they were behind. So they will take the money you paid for express shipping, pocket it, and then say they will now tell their team to expedite your order. But don’t specify how they will do that although you have already paid for your order to be expedited. So you will not get a any remedy besides them doing what you already paid for. Will not be ordering from them again. They will also not send out any notice that they have fallen behind and will expect you to just wait to get your products. No matter the timeline and what method of delivery you paid for. Also now I have not received an answer to my last email about what they were gonna “expedite”, the shipping or manufacturing process. No matter the quality of the product. Due to the quality of service I have decided not to purchase any products here again.
Miguel A.
I never got my package
Response from Yokai StateSep 18, 2023
Hello Miguel, we apologize for the inconvenience. We understand that your order may have been lost during transportation, and we would like to assist you by either resending your items or issuing a refund. Please contact our customer support team at [email protected] for further assistance. We are here to help!
Consumer
Never received my order at all
Response from Yokai StateSep 18, 2023
Hello, we apologize for the inconvenience. We understand that your order may have been lost during transportation, and we would like to assist you by either resending your items or issuing a refund. Please contact our customer support team at [email protected] for further assistance. We are here to help!
Myan B.
I still haven’t received my order
Response from Yokai StateSep 11, 2023
Hi Myan, we apologize for the delay in your order. We would like to investigate and if it is lost, we will happily resend your package or refund your money. Please contact our customer support team at [email protected]
zAlpha O.
I never received my order!! I ordered back at August 1st it’s now august 21st and still no tracking number or anything. If I knew I had to wait a month for my order I would of went to Amazon!
Response from Yokai StateAug 23, 2023
Hi zAlpha, we apologize for the delay in your order. We would like to investigate and if it is lost, we will happily resend your package or refund your money. Please contact our customer support team at [email protected]
ERIC
I hate to leave a 1 star but I placed my order over 3 weeks ago and I still have not received them or had any updates for it. I was really excited for them and even ordered the mystery box but unfortunately no luck. Unfortunately can’t leave a solid review since I never received them.
Response from Yokai StateAug 17, 2023
Hello Eric, we apologize for the inconvenience. We understand that your order may have been lost during transportation, and we would like to assist you by either resending your items or issuing a refund. Please contact our customer support team at [email protected] for further assistance. We are here to help!
Kerri F.
I never received my package.
Response from Yokai StateAug 4, 2023
Hello Kerri, we apologize for the inconvenience. We understand that your order may have been lost during transportation, and we would like to assist you by either resending your items or issuing a refund. Please contact our customer support team at [email protected] for further assistance. We are here to help!