Carmel E.
My review regards customer service
My review regards customer service. Having mistakenly placed a duplicate order I attempted through their Facebook page, the email service and the web page to cancel this. The webpage was initially unresponsive. When the we page became responsive I cancelled before the duplicate order was showing as shipped only to receive a closed notification stating it was too late to cancel, the shipping notification came a good 5 hours after that. This seems like pretty sharp practice to me given the cost of shipping. The replies I have had via Facebook and email have consisted of automatic responses which have been repetitive and unhelpful.



