randy
this is a fake website they steal is…
this is a fake website they steal is all they do. So I get a follow up on trust pilot. It’s almost Feb now. There was no product delivered and no money returned. 2950 lost to the be patient excuse. 4 months and yet nothing. They even changed their phone number
Response from Yamaha Motors OnlineJan 28, 2024
Dear Randy, Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for any inconvenience you may have experienced. Upon investigating the issue, we found that there was indeed an oversight in processing your order, and we sincerely apologize for any confusion caused. As a gesture of goodwill, we have initiated a full refund for the payment. You should see the refunded amount credited back to your credit card shortly. We understand the importance of timely and reliable service, and we deeply regret any inconvenience caused by this situation. If you have any further questions or concerns, please feel free to contact our customer support at [email protected] or [email protected] Once again, we apologize for the inconvenience, and we appreciate your understanding. Best regards, Yamahamotorsonline.com