ComcastReviews of xfinitymobile.com

A ONE STAR AM DOING ALOT LIP SERVICE TO XFINITY! RUN AWAY FROM THESE BLOOD SUCKERS. PLEEEEASE DON'T FALL FOR THIS SCAM SERVICE. I HAVE COMCAST FOR 3 YRS. THEY UPSOLD ME XFNITY MOBILE AND IF SIGNED UP FOR THEIR $20/ MONTH PHONE SERVICE I WILL GET A DISCOUNT OF $25 ON MY COMCAST TV & CABLE SERVICE.THIS NEVER HAPPENED! I'VE HAD TMOBILE LINE FOR THE LAST 15 YRS WHICH I PAY $80/MONTH UNLIMITED TALK, TEXT AND DATA! THEN CAME XFINITY DEVIL! THEY GAVE ME 1 GB DATA. I RARELY USE THE PHONE OTHER FOR BUSINESSES ENGAGEMENT. I WFH SO AM ALWAYS USING MY HOME WI-FI TO SAVE DATA! THIS SCAM BUGS OVERCHARGED MY TWICE (JULY $80 AND OCT $139/ ) FOR GOING OVER THE DATA!! MUCH WORSE THEY HAVE MY CREDIT CARD ON FILE SO THEY JUST TAKE MONEY AS THEY WISH. I CALLWD YESTERDAY TO COMPLAIN. THR CUSTOME SERVICE WAS RUDE AND HORRIBLE. THEY REFUSED TO REFUND FOR GOING 'OVER' THE DATA. I RARELY USE THE INFINITY MOBILE. TOTAL SCAM!!

If i could give xfinity mobile a 0 star i would. Terrible service hardly works. My current bill is almost $3000 even though i spoke to them & they told me they would remove the extra charge. On the phone with them for hours at a time. DO NOT RECOMMEND!!!!!

WORST EVER COMPANY AND CUSTOMER SERVICE I HAVE DEAL WITH. THEY DID NOT CANCEL MY PHONE LINE AND HAVE BEEN CHARGING ME EVEN IF THE SERVICE WAS NEVER USED. THEY ARE NOT REFUNDING ME DESPITE ALL THE TIMES I HAVE CALLED THEM SINCE JULY 2022 AND THEIR PROMISES TO REFUND ME, SAYING THAT EVERYTHING WAS APPROVED. CALLING THEIR ADVANCED SERVICES TEAM IS USELESS AS THEY ARE NOT TAKING ANY ACTION DESPITE WHAT THEY SAY ON THE PHONE. DO NOT EVER CONTRACT ANY SERVICE WITH THEM. MY NEXT ACTION IS ENGAGING MY LAWYER TO GET REFUNDED AND I AM GOING TO WRITE AS MANY NEGATIVE REVIEWS AS I CAN SO NOBODY ELSE CONTRACTS WITH XFINITY MOBILE.

I wish I could give them a negative because they don’t even deserve 1 star. Awful customer service and they do did nothing to help me the unhappy customer. I was charged for 2 weeks of service that didn’t work and they will not refund me my payment.I’ve been dealing with this for 2 months.

I wish I had read these reviews before I switched from AT&T to Xfinity mobile. I have had my iphone14 max pro for 2 weeks and it has been a nightmare. Apple actually sent me another phone because we thought I had a defective phone. It is actually a defective carrier—-Xfinity mobile. In 2 weeks I have been on the phone easily more than 10 hours and 4 trips to the Xfinity store. Calls failed, incoming calls go right to voicemail and text messaging is spotty. Don’t fall for their special phone promotions because then you are trapped for 2 years. If I wanted to pay off my phone and go to a different carrier, I would have to pay $1200 for the phone instead of $760 over 2 years. Buyer Beware!!!!

I have no problem with Comcast. But on the other end Xfinity mobile has the worst technical support. I’ve had nothing but problems with these people like bought the phone from them shut up to everything with them the big mistake was that I couldn’t have anything unless I gave them a right to go into my bank account and pull out my monthly bill all of a sudden I’ve been ripped off three times I’ve been waiting over two hours for a supervisor to call me back concerning his last issue. If I was to charge you $15 an hour for the time you have wasted with my life you Would OWE me well over $100.

I WAS SUPPOSED TO BE GIVEN A REFUND BUT INSTEAD I WAS BILLED FOR THE REFUND THAT COMCAST MOBILE OWES ME…BUT WHEN I WAS LIED TO IT WAS RECORDED ON A PHONE FOR DEAF PEOPLE AND THEN I CAN COPY IT AND PUT IT ON MY COMEDY SHOW !!! Fibbing is the usual for COMCAST MOBILE.

Xfinity mobile really bad customer service, long waiting times, agents offer discounts that are not real. Too difficult to solve problems. Bad communication with agents in far away countries. Big headache and they steal your money