ComcastReviews of xfinitymobile.com

Don't fall for their crappy SE Iphone deal. It is not "free" as their ad says. You are locked into paying it off in the two year plan. The phone is not worth the over $500 you will end up paying for it. The battery barely lasts 24 hours. The camera has little or no zoom. Often calls don't ring and go directly into voicemail. Stay with another company.

Disgusting how I've been treated by this company. Hung up on several times, rude customer service reps. I tried to transfer my phone to another company after buying out my phone from Xfinity, paid in full. They never sent an unlock code, it's been now over a week of back and forth trying to get a code. I keep getting told 24 hours, now it's 48. They even went so far as to unlock and send a code for the wrong phone on my account. I'm talking to them about a Motorola Android they unlocked the apple iphone....

Comcast blocks bank short code. 2nd call to Xfinity and problem not resolved

Own an approximately 4 year old cell phone bought through xfinity. Decided to replace it with new cell phone. New phone arrived via FedEx. I unboxed the phone, followed the steps to set it up and activate it. Activation, according to Xfinity's website, should only take 10 minutes. Xfinity lost no time deactivating my old cell phone, but my new cell has still not been activated going on at over 7 hours as of this writing. Xfinity has left me with no way of calling them, and having chatted with them for the longest time to no avail, my last desperate attempt at getting this phone activated means a visit to a Xfinity store tomorrow.

WORST CELL SERVICE PROVIDER EVER!! Plz save yourself the monthly frustration I've been with Xfinity cable/internet for MANY YEARS! So I thought I'd try mobile for my cell service HUGE MISTAKE!!! OVERPRICED.BAD RECEPTION BAD PHONES AND COSTOMER SERVICE IS A JOKE!! They just tell you what they think you wanna here! They don't stand by anything the basically just lie every time you call! It's almost comical! Every month the bull is a different amount and claim because of taxes but it's a range of 20 to 50 for taxes on a $120 bill I'm mean WTH?? Plz save yourself from what I'm going through DO NOT GET XFINITY MOBILE CELLULAR SERVICE!!!

Xfinity Mobile has been a big disappointment. I've had problems with missed calls (the phone never rang; I didn't know I had a call until I saw the voicemail), dropped calls, bad data speeds, texting issues, etc. Pretty much every part of the service has been bad for me. I'm in the process of leaving them to return to AT&T Wireless. I left them due to cheaper rates, but now I see dependable service is worth it.

If I could give no stars I would. This phone company is horrible & I switched over from T-Mobile. That should say it all.

The ONLY good thing about their mobile service is they use Verizon lines. There is NO customer service, except a call center in the Phillipines. There are no brick and mortar stores where I live. Customer service SUCKS! We are leaving. We were Xfinity cable customers who decided to try cell service. Advice: Don't ever get cell service through a cable provider.