XenonHIDs.comReviews of xenonhids.com

First I would say that I would leave a negative stars review if I could! These people are crooks! Try to call their phone number. I purchased LED headlights. I was assured they would be a perfect fit. They did not fit so I requested an RMA and was granted an RMA#. I shipped the product back at my expense and it was refused. All further communications have ceased and they are "radio silent". A BBB complaint was filed and the BBB reports that they do not get a response from this company.

Costumer satisfaction my butt order my lights 10-22-24 with 2 to 3 day shipping as of 10-30-24 still haven't got them tried to email or call them no response

Copy and paste what everyone has said. I ordered bulbs and they immediately created a label but never shipped them and now they won't return my money. I should've checked reviews first.

Definitely run from these people ---SCAM SCAM SCAM they billed me for the light kit and never sent it . their phones are not in service . Their reviews on their website are all fake as they are a 4.7... I will be contacting the attorney general and BBB.

This site is a scam. Has been a month and tracking still sais label created and they refuse to cancel order and refund my money

I wish I had found this site before ordering! They withdrew my money and sent an email saying the lights I ordered were back ordered. Not listed on their website that way! I also found that you CAN NOT review from their site. I have tried to look up a way to review them and this is the only one I found! I’m calling my bank and stopping the payment. Using fraud protection.

This is the only company where I have to go out of my way to find a place to review them. I placed an order of HID high beam and they were quick to create a label awaiting USPS pick up. A month later its still awaiting for pick up. I contacted the company and it took 5 emails back and forth to finally get an update and they said the item was out of stock and have to place another order. I’m still waiting for my refund. Their shopper approved rating is fake you can’t even leave a review with that website. This company is a scam based in Castro Valley California. They only accept paypal payments for a reason.

Horrible company. I ordered HID bulbs and ballasts listed for my Explorer, they were completely wrong. It was a major hassle to get them to start a return and even though the parts are listed as compatible (but were not), they are still charging a 20% restock fee. Insane. To make it worse, you need to provide them a tracking number or they won't issue a refund. Well, I lost the tracking number. Even though I shipped the package to their facility, including an RMA slip in the box, apparently they can't locate it?! This is not a reputable company. Stay away.