Ricky E.
They lied about me having access to…
They lied about me having access to their platform and then tried to push me off through their customer service. Stay away, there’s better options.

Insurance professionals in all 50 states count on XCEL to get licensed and stay licensed. We provide insurance pre-licensing, exam prep, and continuing education for Life & Health, Property & Casualty, and Personal Lines — online self-paced, livestream, or in person.Our 3-Part Training Process combines a state-specific pre-licensing course, a focused prep review, and weighted exam simulators that mirror your state exam, built on a research-based learning approach. Complete it and meet the readiness benchmark, and you're backed by our XCEL Pass Guarantee.Our courses are developed by insurance training experts averaging 20+ years of experience, using psychometrics and research-based practices to improve student outcomes. Rubi, our AI study partner, is built from XCEL's own curriculum — ask questions, get instant explanations in multiple languages, and reinforce weak areas as you go.Every course matches your state's exam syllabus and lines of authority, so you never study material that does not apply to your license. Whether you're earning your first license or renewing an existing one, XCEL gives you state-approved coursework, flexible formats, and support at every stage of your insurance career.
XCEL Solutions (xcelsolutions.com) has 27 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Ricky E.
They lied about me having access to their platform and then tried to push me off through their customer service. Stay away, there’s better options.
Zak M.
God, where can i even start. They claim to use multi media to teach however the lessons are 95% notes that are EXTREAMLY repetitive. Each lesson is far too long and if i was taking notes, would take me anywhere between four to six hours to complete. If you have options, avoid this service at all costs.
Elly H.
I recently enrolled in the Xcel Life Insurance program. I am new to the life insurance industry and found myself taking a while to get through each chapter. I initially thought it was my brain trying to figure out new information but later once I compared the Xcel program with Kaplan and a local in-person training colleagues were using, I was stunned at the difference. Xcel's platform had more clunky language, outdated verses and long chapter summaries verses the other two options. Once I was ready to take the test, I had to analyze most of the questions due to the outdated language, I was able to pass the test the first try but my colleagues who also Xcel had to retake the test 3 times. Xcel has been in the industry for a long time but has not updated their material which places people at a disadvantage. Please CHECK FOR OTHER OPTIONS outside of Excel. Do your research, I wish I did.
CrappyXcelsolutions
The life and health pre licensing course does not provide detailed information on laws and insurance regulations. Making it extremely hard to actually pass a state exam. Xcelsolutions wouldn't be absolute trash if it instructed course takers how to pass there life and health state exams. **Do not waste your time and money on xcelsolutions.com.** You do not get any help or advice in the process. At least from this trash course.
Isaac W.
I used their study material to prepare for my Idaho Life/Health insurance tests and after going through all of their study materials over and over I could not find answers to questions on the state licensing exam even after taking the exam 6 times and still am not able to find the information I need. Waste of time.
Walter S.
Promise to refund policy is a SCAM! They told us when we were considering ordering that they would refund if you don't pass within 30 days. This is untrue and the only reason we chose this company. DO NOT USE THIS COMPANY IT IS A SCAM!!
Sean D.
Worst courses ever do not pay your money for this! its a near scam! the website is always down and never works and when it does it kicks you out of the videos unless you click them every few minutes to pause and restart. I can be watching a 15 minute video and just because i dont stop and pause it for a few seconds then start it up again it will boot me after 3 mins i have to pause a 15 minute video 5 times atleast to not get kicked. it took me 3 hours to go through 9 slides when it shouldve only taken a bit over an hour and the course im taking is 60 hours because it ejects me so much add that in with the constant technical difficulties and terrible UI it makes finishing courses way harder. Trust me when i tell you they design it so you will end up paying an extra 45$ for a extra month to finish your course
Dalin T.
SCAM! STAY FAR AWAY! This website is apart of a scam within the insurance industry with in the remote side. One of the employers are "Holtz-Rigney" which is an insurance "associated with GL (Global Life)", this website takes your credit card and steals it while the agent watches and listens! PLEASE MARK THIS CHARGE AS FRAUD TO YOUR BANK AND GET YOUR CARD REPLACED!