Account Terminated, Order Never Delivered, No Refund
Your response does not address the main issue.
I placed and paid for my order on 6 July. After waiting several days without receiving the service, I contacted support. I was informed that the issue would be resolved within 3–24 hours, but that deadline passed without my order being delivered.
I only contacted support again because the promised timeframe had expired and I had received no further update. As a paying customer, I believe it is reasonable to ask about an order that has not been fulfilled.
Instead of resolving the issue, you terminated my account while still keeping my payment. I have not received the service I paid for, nor have I received a refund. From my perspective, this means you have taken my money without providing the purchased service.
If you no longer wish to provide your services to me, that is your decision. However, you should not retain my payment for an undelivered order. I therefore request that you either deliver the order I paid for or issue a full refund without further delay.
MI
mia
Order Still Pending After 3 Months
I placed an order for the rare gamertag "vzr" nearly three months ago. While the support team was polite and responded to my initial inquiry, my order is still pending. I have recently contacted support again to ask about switching to another service or receiving an alternative gamertag, but I have not yet received a reply. I hope we can resolve this soon, and I will gladly update this review if the issue is resolved.
JL
j l M.
GAMERTAG SCAM:
GAMERTAG SCAM:
I purchased a gamertag that was listed on their site and they told me it was not in stock... Then was given a list of names as a replacement and was told to pick one or take a refund.. All of the names were worth maximum 100$ and the tag I had paid for was "JIM".... that being said, I was not content with their replacements. So then I was refunded and banned from the site do to "being a risky client"... Just throwing this out there so people buying gamertags from this site know it's not legit.
Response from X6RR LLCJun 18, 2026
Hello,
We would like to clarify that this review does not align with our records.
For privacy and security reasons, the vast majority of gamertags we sell are not publicly shared. However, we can clearly confirm that we have no record of a gamertag named "JIM" being listed or sold through our platform.
We can also confirm that our policy is straightforward: customers either receive the gamertag they purchased or, if an availability issue occurs due to real-time inventory changes, they are offered the choice of a replacement or a full refund. The customer decides which option they prefer. No customer is forced to accept a replacement.
After reviewing our order history and support records, we have been unable to locate any case matching the events described in this review. As a result, the claims made here do not appear to represent a genuine transaction or customer experience with X6RR.
Due to the inclusion of information that does not match our records, we do not consider this review to be an accurate representation of our services.
— The X6RR Team
TM
Thomas M.
Lfg bot spamming
I don't know about there service not gonna use it but they are just not spamming lfg posts 95% of the lfgs 60000 posts for apex are for this service it's despicable and frankly just bad for the games they are spamming in....
Response from X6RR LLCJun 12, 2026
Hello,
Your review actually confirms that the service you are referring to is functioning as intended. If, as you claim, a large number of LFG posts are visible, that would indicate the service is operating successfully for the customers who chose to use it. (https://x6rr.com/services/lfg-post-spammer)
That said, your review also confirms that you have never used our services, placed an order, or had any customer experience with X6RR. As a result, the 1-star rating appears unrelated to the quality of our products or support.
— The X6RR Team
TL
Travis L.
Scam
Scam says instant but it’s been 54 hrs later still nothing
Response from X6RR LLCJun 11, 2026
Hello,
We would like to clarify several inaccurate aspects of this review.
After reviewing your order history and communication records, we can confirm that your order was actively being processed and that our team provided updates throughout the process. At no point during our conversations did you express that you were dissatisfied, request a cancellation, or request a refund. In fact, your responses indicated that you understood the situation and the processing requirements involved.
For this reason, it is unclear why a 1-star review accusing us of being a "scam" was posted without first raising any concerns with our team. Delays in fulfillment do not constitute a scam, particularly when the customer is receiving ongoing updates and the order remains actively in progress.
We also encourage customers to use such terms responsibly. Publicly labeling a legitimate business as a scam while an order is being processed and communication is ongoing is a serious accusation that does not accurately reflect the circumstances of this transaction.
Had you contacted us regarding your concerns, our team would have been happy to discuss available options directly rather than having the situation misrepresented publicly.
— The X6RR Team
OF
odou F.
it’s been a month and I still didn’t…
it’s been a month and I still didn’t get my username 4l I am really thinking this website is a scam😔 I bought the account in May 1 I can’t even get a response
SL
Slimetto
3 Letter Xbox Tag Not Delivered
Purchased 3 Letter Xbox Tag Still Have Not Received Anything. I tried contacting Via Website, Creating a ticket on discord, email and WhatsApp but still no response. Delivery stated within 5-15 minutes Will give the benefit of the doubt that it might take time to get 3 letter Xbox Tag, as of writing this it has been 18hrs since the order. Friends of mine stated they received their details almost instantly. A response with updates from them would have been appreciated. Update, Received absolutely nothing from them, no response nothing. Had no choice but to chargeback now I’m banned. DO NOT BUY FROM THEM.
MW
Michael W.
Placed an order yesterday for xbox…
Placed an order yesterday for xbox account l
Loader0903182 2k friend request not herd anything nor any replies back so far not good
Edit they have now banned me from there website regarding the bad review i also have a screenshot for the service advertised which they are saying i did not order but the option is clearly stated on there website hence why i added it to the notes section
Edit 24 hours later still nothing lol
Response from X6RR LLCMay 30, 2026
Hello,
We would like to clarify the situation, as your review is misleading. Your order was placed approximately 10 hours before this complaint. At multiple stages — including the product description, checkout confirmation, and order receipt email — it is clearly stated that while the service is largely automated, delivery may take up to 24 hours depending on demand.
This timeframe is explicitly acknowledged before purchase is completed. Despite agreeing to this, you have raised a complaint well within the stated delivery window, implying a lack of service, which is not accurate.
Additionally, your order is for 2K Xbox followers, not friend requests. The note you included requesting “1K friend requests” was not part of the purchased service. While we occasionally provide goodwill extras at our discretion, they are not guaranteed or included simply because they are written in additional notes, and in this case no such addition applies.
When all terms are clearly communicated and accepted in advance, there is no further way to adjust the process to satisfy expectations that disregard those timelines. Due to the dispute risk this behavior presents, your access to X6RR services has been permanently restricted, and you are no longer permitted to place future orders on the platform. A confirmation email regarding this has already been sent.
Your current order will still be completed within the stated timeframe.
We would also like to address your recent edit. As already explained both here and in the email you received, your account restriction was not due to leaving a review, but due to the dispute risk created by your actions while the order was still within the clearly stated processing time. Suggesting otherwise is a misrepresentation of the situation.
We have already provided full clarification of the process, timelines, and what was actually purchased. Repeating unsupported claims does not change the documented facts of the transaction.
— The X6RR Team
