Megan G.
Charged me for a cancelled subscription
Charged me for a cancelled subscription

Wyndy connects families with dependable, background-checked nannies and babysitters for flexible, on-demand child care. Whether you need help after school, during work hours, or for a night out, Wyndy’s trusted community of sitters is here to support your family’s unique needs.Founded in 2017 by parents who understood the stress of finding reliable child care, Wyndy was built to make the process easier, safer, and more personalized. Every sitter on the platform completes a rigorous vetting process—including identity verification and a background check—so families can book with confidence.Through the Wyndy app, parents can post jobs, communicate with sitters, and make payments all in one place. And with our concierge nanny service, Wyndy offers hands-on support to families looking for longer-term care solutions.Thousands of parents across the U.S. trust Wyndy for their child care needs—and sitters love Wyndy for its flexible scheduling and meaningful work. We’re proud to make life a little easier for busy families and the amazing sitters who support them.Learn more at www.wyndy.com
Wyndy (wyndy.com) has 98 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Megan G.
Charged me for a cancelled subscription
Monica
Will not allow you to cancel subscription and will continue to charge your credit card. I see it is an ongoing issue with others too. I have followed all the proper steps in app and on site, messaged, messaged through app and even called a number that was listed online. They will not cancel subscription. They email saying that they are working on it.
Hope
Based on my experience, the communication I received felt dismissive and unprofessional, which raised concerns for me about how candidates are treated. I have been a certified childcare professional for over a decade, with strong references who consistently speak to the quality of care I provide. After relocating, I decided to explore working with an agency to connect with families, as I have had positive experiences with other agencies in the past. Unfortunately, my experience with Wyndy was disappointing. Communication with their texting representative felt unprofessional and lacked the level of courtesy and empathy I would expect from a childcare-focused organization. During the initial stages, the process seemed smooth and they appeared interested in getting to know me. However, after I submitted my introduction video, communication stopped, and I did not receive further responses to my messages or emails. Based on this experience, I would encourage others, especially people of color, who are considering this agency to carefully evaluate whether it is the right fit for them. In my case, the process felt inconsistent and left me without clarity or follow-up.
Talia C.
Don't waste your money as a sitter. This place is a complete scam. Every single one of the job opportunities that came up was through care.com. The app had me choose whether I as interested or not in the job, and when I chose "interested," it said that Wyndy would send me a text regarding the job if I was a "good fit" or not. When I got the text, each link took me to the care.com listing and would make me then sign up to be a sitter through care.com instead. I am so mad I spent money on this trash.
Jaylor B.
Wyndy app has a glitch or something and it’s not letting me access my money ! highly disappointed
Night N.
They know they are trying to scam you by charging 19/month without telling you. Beware this website, it is not worth it.
Erin D.
Terrible customer service. They charge you $19/month for "background checks", but make it impossible to cancel the subscription even when you have never booked a job through them. Make sure the app is popular in your area or you are going to get charged monthly for nothing! I wouldn't recommend signing up at all.
Dasha M.
Posting jobs on Linkedin, promoting with high potential earnings. Make your go through setting up an account with answering supplemental questions all to finally be hit with a mandatory background check subscription at $19/month.