David
Bad experience in awful weather
I have enjoyed visiting this sauna several times. However today I was very disappointed as the weather was awful, and The Met Office had issued a second yellow weather warning for Merseyside, associated with Storm Austen, from 10am to 9pm, for strong winds and rain. I expected we would receive a message from Wyld Sauna saying we could stay home and exchange the booking for another day if necessary. Instead they messaged saying they are open and you cannot reschedule your appointment as per their rules. I find it irresponsible to encourage people to go when they should really stay home safely. I wished they would care for their customers and be flexible given the bad weather. I will not be going back.


