Mariel R.
Product didn't work but customer service is excellent!
This product did not work for my aging dog, so I emailed about the 90 day money back guarantee and received an immediate response. They cancelled my subscription and immediately refunded every cent I've ever spent with them. Unmatched customer service! My dog loved the supplements and had no problem chewing them (he's pretty old lol). Not every supplement will work for every body, this one just didn't work for us, but the company honors their guarantee and for that I will recommend them.
Response from WuffesFeb 20, 2025
Thank you so much for your kind words! We're truly sorry that the product didn’t work for your dog, but we’re glad to hear that our customer service made the process smoother for you. Every dog is unique, and we completely understand that not all supplements will have the same effect. We appreciate your understanding and are grateful for your recommendation. If there’s anything else we can do for you or your pup, we’re always here to help! 🐾❤️