WuffesReviews of wuffes.com

Response from WuffesAug 2, 2025

Hi Leland, thank you for sharing your experience. We're happy to hear the supplements are helping your dog, but we're truly sorry for the frustration with your account and charges. This isn’t the experience we want for any of our customers. Please send this same information to [email protected] so our team can review and resolve this quickl -Alejandra at Wuffes💚

Response from WuffesJul 14, 2025

Totally understand that it’s still early! If you’re unsure about the results and she’s not loving the taste yet, no worries at all—feel free to check back in and share a new review once you’ve had a bit more time with them. We really appreciate thoughtful updates like that! We really appreciate you! -Alejandra at Wuffes💚

Response from WuffesJun 12, 2025

Thank you so much for your honest and thoughtful review. We’re truly glad to hear Bella showed some improvement—that’s so encouraging. We're sorry to hear she wasn’t feeling well, though. While our products are lab-tested and made with safe, high-quality ingredients, we understand that every pup is unique—especially when they’re picky eaters! It's possible Bella’s tummy just needed a slower introduction. We usually suggest starting with a smaller amount, ideally with food, and even covering the chews in something tasty like peanut butter or cheese can help. Please feel free to email us at [email protected] if you’d like to try again or explore other options—we’re more than happy to help! 💚Alejandra at Wuffes

Response from WuffesMar 31, 2025

Thank you for sharing your feedback. We truly empathize with your situation and understand how challenging it must be to manage your dog’s health issues. Regarding our warranty, we do have it clearly posted on our website for customers to review before making a purchase. Our policy is in place to ensure the highest quality of products, and we make every effort to be as transparent as possible. We’re sorry if this wasn’t fully clear at the time of your order. We understand how disappointing it can be when a product doesn’t work out, and we appreciate your understanding of our offer for a partial refund. We value your feedback and will take it into consideration to ensure we continue improving our customer experience. We sincerely wish you and your pup the best, and thank you for giving our product a try.

Response from WuffesFeb 21, 2025

We’re so happy our product helped your pups! 💙 We understand the cost can be a concern—feel free to reach out, and we’d love to help find the best option for you!

Response from WuffesFeb 2, 2025

Thank you for sharing your feedback with us! We’re so glad to hear she’s been showing improvement, especially with the double dose. It’s great that she enjoys them and looks forward to mealtime! However, we understand your concerns about the leg pain returning with the one chew regimen. Doubling the dose again might help, but we always recommend consulting with your vet to make sure that’s the best course of action for her long-term health. Please keep us updated on her progress, and don’t hesitate to reach out if you need any further assistance. We’re here to help!

Response from WuffesJan 19, 2025

We're very sorry to hear about your experience, and we sincerely apologize for the inconvenience caused to you and your dog. It's disappointing that our customer service did not meet your expectations, and we will be investigating this matter further to ensure this doesn’t happen again. We appreciate you giving us the opportunity to cancel the subscription and issue a refund, and we’ll work on improving our service. We truly hope your dog continues to improve, and thank you for your feedback.

Response from WuffesDec 6, 2024

We understand that our product can sometimes seem expensive, but we truly believe it’s worth the investment. If you’d like to give it a try or if you have an active subscription, we’d like to offer some options that might help, please reach out directly with your email address at [email protected] so we can work together on a solution.