WuffesWe're the joint experts. From helping improve mobility to reducing pain and inflammation, our supplements are filled with scientifically-backed ingredients that help improve joint health from the inside out.
Wuffes (wuffes.com) has 3,999 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Cliff C.
They were very helpful in solving a problem that I had created.
Response from WuffesJul 26, 2023
Hey Cliff! We are so happy that our customer service team was able to help you with your request. Welcome to the pack.
sarah W.
Before I started my 10 yr old German shepherd heeler Rocky on the joint chews he just looked and acted very sad. Like he was in pain all the time due to his back leg. He would whimper getting in and out of the car, we even tried using a ramp to help. He never wanted to go anywhere. Decided to try the chews and holy cow! We are a week in I took him up to the mountain and first of all HE WANTED TO GO! Then when we got there he led me( usually he was in the back just kinda poking along) everyone was even commenting on how much better he seemed. I am looking forward to seeing him in a month then three months in. I was skeptical at first but now that I have seen how much better he is I am a total believer in the product and how it truly does work.
Response from WuffesJul 26, 2023
Hi Sarah. It's heartbreaking to see our beloved pets in pain and acting sad, especially when they struggle with mobility issues. We're glad that you decided to give Wuffes joint chews a try and witness the remarkable transformation in Rocky's behavior. Thank you for choosing Wuffes and placing your trust in our product. We look forward to supporting you and Rocky on this journey, and we can't wait to see his continued progress in the coming months.
Donald N.
Essentially I had a bad experience with the auto ship, lack of reminders, and lack of a window for cancelling the order. I then had a customer service issue based on the Convo with a customer service rep. The manager called, apologized, and took my feedback. I am hoping they implement some of the changes we talked about so that it is a better experience for everyone. I do like the product, their passion, and it has seemed to help my dog. I would give them a try but do not use auto ship if you don't want a headache, at least until they have email reminders.
Response from WuffesJul 27, 2023
Hi Donald. Thank you for sharing your review. As we spoke over the phone, your order has been refunded and your cancellation request was completed. Thank you for choosing Wuffes.
Mitch R.
I came across Wuffes in my Facebook feed one day, and saw the raving comments from customers - even on their paid ads (!) - so I knew it had to be good. I decided to give it a try, and am very pleased so far. My 14 year old dachshund is blind, deaf, and has had two scares with lower-end lameness and incontinence. After a few expensive acupuncture visits & large diet changes, I have promised my little girl only the best. While I expect her to be more lazy in her late years, I hate seeing her wobble around and moving slowly. Since starting Wuffes I have noticed a general improvement in her mood, with more excitement in the day for her- that tail wag though! She loves her Wuffes after her first potty break of the day! She will always wobble, but I have seen her have the 'zoomies' & play with toys for the first time in YEARS since starting Wuffes. I am now on my second order of them and hoping to continue this progress. With regular use I expect this to make a big improvement in her life & I couldn't be happier. She thinks they taste good, too, which always helps! ;) Definitely worth the price! Your pooch (and you) will be happy!
Response from WuffesJul 24, 2023
Hi Mitch. We're delighted to hear that since starting Wuffes, you've noticed a general improvement in her mood, with more excitement and that adorable tail wag! Witnessing her have the 'zoomies' and play with toys again after years is truly heartwarming and speaks volumes about the positive changes Wuffes has brought to her life. Thank you for choosing Wuffes!
Nina S.
I had an amazing customer service with Cristina from Wuffes. I placed an order through ShopPay without realizing that it went to the wrong address. By the time I realized it was on the way, there was nothing the USPS could do about it. I reached out on a Saturday and heard from Cristina within an hour. She dealt with the situation in a friendly, professional, and effective way. I'm super happy with the customer service from Wuffes and can't wait for my Great Dane to get his treats!!
Response from WuffesJul 24, 2023
Hi Nina! We understand how important it is to have orders delivered to the correct address, and it's unfortunate that the initial delivery went to the wrong place. However, we're delighted that Cristina handled the situation promptly and effectively, ensuring that your concerns were addressed in a friendly and professional manner. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you and resolve the matter to your satisfaction. We hope that your Great Dane will soon be able to enjoy the treats you ordered, and we're sure they will love them as much as you love our customer service!
Stefanie V.
Our puppy had developed Demodectic Mange before he was 10 weeks old. After just a couple weeks of using Wuffes probiotic, he is practically 100% better! So happy we gave it a try!
Response from WuffesJul 24, 2023
Hi Stefanie. Thank you for sharing your incredible success story with Wuffes probiotic and its impact on your puppy's Demodectic Mange. We're delighted to hear that our product has made such a positive difference in your puppy's health and well-being. At Wuffes, we're committed to creating effective and safe solutions that support the health and happiness of our four-legged friends, and your testimonial is proof to the value of our probiotic supplement.
Val
Good service and great products. My pups like and it helps.
Response from WuffesJul 20, 2023
Hi Val, thank you for sharing. We are so excited to know that your pups loves our chews. Welcome to the pack!
Liz N.
I don’t know the science behind it, I just know that it works! My 105 lb German Shepherd was diagnosed with mild hip dysplasia at only a year old. I could tell his hips were tight and he wouldn’t lift his leg to pee. After a couple of months (what they say seems to be true: that you need to give it some time) he’s a different dog! So grateful for Wuffes!
Response from WuffesJul 20, 2023
Hi Liz, we are thrilled to hear that your pup has made such a progress after only a couple of months using Wuffes. Thank you for joining the pack. We'll talk soon, we really would like to know more about your pup's story.
