WuffesReviews of wuffes.com

Response from WuffesJan 28, 2026

Hi Janet 💚 Thank you for sharing your honest feedback. We’re really glad to hear the product helped your pups, even if the taste wasn’t their favorite 🐶 Some pet parents have success breaking the chew into smaller pieces or mixing it with wet food or a favorite topper. If you’d like to explore other options or need help finding what works best for your pups, we’re always happy to help. Thank you again for giving Wuffes a try! Naida at Wuffes Customer Service.

Response from WuffesDec 2, 2025

Hi Rhonda, Thank you for sharing this I’m truly sorry for the frustration this caused. That’s never the experience we want for you. I went ahead and checked on this, and it sounds like your subscription didn’t fully process the cancellation before the next billing cycle. We can absolutely fix that. If you email us at [email protected] , we’ll review the order immediately and make this right for you. As for your pup suddenly refusing the chews that can happen sometimes as dogs age or when their preferences shift. We have a few easy tricks that usually help, and we’re happy to walk you through them or offer alternatives. Thank you again for bringing this to our attention. We truly want to help make this a better experience for you. – Naida at Wuffes Customer Service

Response from WuffesNov 21, 2025

Thank you for sharing your feedback I’m truly sorry for the frustration this caused. This is definitely not the experience we want for you or your pup. 💛 We never want a customer to feel misled, and I’d love the chance to review what happened with that second subscription and the missing order activity. It sounds like something may not have processed correctly on our end, and I want to make it right. I’m glad you saw improvement in your dog’s mobility, and if you ever decide to give us another try, I’ll be here to personally help ensure everything is clear, easy, and correctly set up. Wishing you and your pup all the best going forward. With gratitude, Naida at Wuffes Customer Service.

Response from WuffesNov 13, 2025

Thank you for sharing this with us. We truly value your honesty and will make sure your feedback reaches the right team. – Naida at Wuffes

Response from WuffesOct 21, 2025

Hi! Thanks for your interest 😊 Our half-price offer is available when you sign up for our convenient monthly shipments—it's designed to keep your pup’s supply steady and hassle-free while saving you money! Veronica at Wuffes

Response from WuffesSep 26, 2025

We’re very sorry to hear your dogs experienced this. Sometimes, digestive upset can happen if dogs are not used to our active ingredients -glucosamine, chondroitin, MSM, and hyaluronic acid- or if they’ve never taken glucosamine before, as it can take their stomach by surprise. We appreciate you letting us know and are glad your cancellation went smoothly. Stephany at Wuffes💚

Response from WuffesSep 15, 2025

We’re sorry to hear your dog is refusing the chews, it can be frustrating when they notice something isn’t a treat. Some pups respond well if you wrap the chew in soft meat, as this can make it more appealing. We hope this helps, and please reach out if you need further guidance. Stephany at Wuffes💚

Response from WuffesAug 4, 2025

Totally hear you, Nikki! That would be awesome, right? 😄 We always try to bring the best value we can, and I’ll definitely share your feedback with the team 💚 –Willow at Wuffes