Branda
Compassionate personal care from…
Compassionate personal care from customer service. I was charged for a month of Wuffes but had to cancel my order due to my dog passing. When I reached out to customer service, they were very compassionate and understanding and refunded the cost. Most importantly they showed that they cared. Will purchase again from them.
Response from WuffesFeb 2, 2024
Hi there! I'm truly sorry for your loss, and I extend my deepest condolences on the passing of your dog. Losing a pet is undoubtedly a challenging experience, and we appreciate you sharing your situation with us. We're grateful for your understanding and appreciate your kind words about our customer service team. Compassion and understanding are crucial, especially during difficult times, and we're glad we could assist you in a supportive manner. If there's anything else we can do for you or if you have any more questions, please feel free to reach out.


