WuffesReviews of wuffes.com

Response from WuffesAug 30, 2026

We are so terribly sorry these chews upset your Yorkie’s stomach and made his condition worse instead of helping him. This is absolutely not the outcome we ever want to see, and we deeply regret the distress and discomfort this has caused your sweet boy. Every dog is unique and may react differently to new supplements, and we are truly sorry yours was such a difficult experience. Please reach out to us directly at [email protected] with your order details and everything you shared here. We want to make this right for you and ensure you are fully supported. We appreciate you sharing your experience, and we will take your feedback very seriously. Veronica at Wuffes

Response from WuffesAug 25, 2026

We are truly sorry for this experience and we completely understand your frustration. Being charged for a subscription you never signed up for is absolutely not okay and we sincerely apologize. We want to make sure your refund is processed as quickly as possible. Please reach out to us at [email protected] with your order details and we will personally make sure this gets resolved for you right away. You deserve so much better than this.

Response from WuffesAug 23, 2026

We are so sorry the shipments are arriving too frequently and leaving you with extra product on hand. It is never our intention to overwhelm you or send more than you need. Please email us at [email protected] and we will cancel your subscription immediately, adjust your shipping schedule to match how quickly you use the chews, and help with any remaining supply so you never receive more than you can use. Veronica at Wuffes

Response from WuffesAug 16, 2026

We are so sorry we did not hold the shipment as you requested, and for the frustration this has caused. We want to resolve this properly for you, so please contact us directly at [email protected] with your order details, and we will review your request and assist you further. Veronica at Wuffes

Response from WuffesAug 16, 2026

We are truly sorry for the confusion and frustration you have experienced. We understand you do not recall signing up for a subscription and that the product did not deliver the results you hoped for your dog, and we sincerely apologize for this misunderstanding. We want to review your situation fully and discuss how we can help. Please contact us directly at [email protected] so we may look into your order and assist you personally. We appreciate you sharing your feedback with us. Veronica at Wuffes

Response from WuffesAug 9, 2026

Fred, we are so deeply sorry for the loss of your dog and we sincerely apologize for how this situation was handled. You were grieving and you deserved so much more compassion and understanding than you received. That is not the experience we want for any of our customers, especially in such a painful moment. Please reach out to us at [email protected] and we will personally make sure this gets resolved properly for you. You deserved better and we are truly sorry.

Response from WuffesAug 6, 2026

We are truly sorry for this experience and we completely understand your frustration You are absolutely right that subscription terms should always be clear and transparent upfront and if that was not your experience then we failed you and we sincerely apologize. This is not how we want any customer to feel and we want to make it right. Please reach out to us at [email protected] and we will personally make sure everything gets resolved for you as quickly as possible.

Response from WuffesJul 24, 2026

We are deeply sorry for your loss, and we are heartbroken that this added more pain at such a difficult time. It was clearly our mistake — your cancellation should have been processed immediately, and we never should have sent another shipment after your dog passed away. This was completely wrong and we truly apologize. Please email us at [email protected] so we can make this fully right for you right away. We will refund the charge immediately, and you do not even need to return the package if you do not wish to.