WuffesWe're the joint experts. From helping improve mobility to reducing pain and inflammation, our supplements are filled with scientifically-backed ingredients that help improve joint health from the inside out.
Wuffes (wuffes.com) has 3,999 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Melissa B.
Great customer service and helpful. Also, kind and thoughtful service when my dog died.
Response from WuffesApr 8, 2024
Hi Melissa! I'm deeply sorry for your loss. Losing a beloved pet is never easy, and it's heartening to hear that our team could offer some comfort and support during such a difficult time. If you ever need assistance or someone to talk to, please don't hesitate to reach out. Our thoughts are with you during this challenging period.
Samantha E.
Great customer Service. Wonderful product has helped my fur babies tremendously.
Response from WuffesApr 8, 2024
Hi Samantha! I'm glad to hear that you've had a positive experience with our customer service and that our product has been beneficial for your furry friends! If you ever need further assistance or have any questions, feel free to reach out. We're here to help!
Quinton B.
Excellent products and when a need arose for customer service Saul was all over it and took care of everything. Thank you
Response from WuffesApr 8, 2024
Hi Quinton! Thank you for your kind words! I'm delighted to hear that you're satisfied with our products and customer service. If you ever need anything else, don't hesitate to reach out. We're here to help!
Caleb
UPDATE: after two shipments it seems my next shipment I got a free bottle of Salmon Oil! That’s awesome to me. My last shipment of treats were black looking rather than their tan/brown appearance. I was worried something happened so I contacted customer service. They were very nice and told me to look into the batch lot and pictures of the treat. They then said it was fine. I don’t necessarily believe them haha, but I’ll see if the next shipment is different. I don’t think the supplement should be changing color between batches so I’ll keep this update and may update my review. My dog gets so excited for these treats it’s insane. I think it did help him walk a little better too. Their marketing on facebook though always scared me because it seems scammy in a way. Their marketing with the CEO acting like their product is above everyone else in terms of what’s in their supplement and how it helps the dogs always seems a little off putting. Or their videos of the dogs acting like their uncomfortable and then a red pulsating dot over the joint to make you feel bad for the dog (when the dog being video’s is probably fine) seems fishy to me. That’s why I was so skeptical about this brand.
Response from WuffesApr 8, 2024
Hi Caleb! Thank you for your feedback and for sharing your experience with our product and customer service. We apologize for any concerns regarding the appearance of the treats in your last shipment. We assure you that maintaining product quality and safety is our top priority, and we take all customer feedback seriously. Regarding our marketing approach, we appreciate your honesty and understand your perspective. We aim to convey the benefits of our products in a clear and informative manner, but we'll take your feedback into consideration to ensure that our marketing efforts are transparent and trustworthy. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help and want to ensure that you and your dog have the best experience with our products. Thank you for being a valued customer.
Reg H.
Quick response to my inquiry and resolution to my problem. The Wuffes representative, Aldahir, was super helpful and courteous. I am a new customer and will certainly continue to do business with these guys.
Response from WuffesApr 5, 2024
Hi Reg! Thank you for your feedback! I'm glad to hear that Aldahir provided you with excellent customer service and that we were able to resolve your issue promptly. We appreciate your business and look forward to serving you in the future. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help!
Jasmine C.
These supplements have been a great addition to my pups meal every day. He’s older now, around fifteen. I think they’ve helped him feel a bit more comfortable and more mobile. He also seems to love the taste, despite them smelling a little odd.
Response from WuffesApr 5, 2024
Hi Jasmine! It's wonderful to hear that the supplements have been beneficial for your older pup! Providing comfort and improved mobility can make a big difference in their quality of life as they age. It's also great that your pup enjoys the taste, even if the smell is a bit unusual. Thank you for sharing your experience, and if you have any questions or need further assistance, feel free to reach out. We're here to help!
Nicole C.
Aldahir was so helpful. I have loved the Wuffies hip and joint supplement for my German Shepherd. He is now at the end of his life and I needed to cancel a big order and it was done quickly.
Response from WuffesApr 5, 2024
Hi Nicole! I'm glad to hear that Aldahir was able to assist you promptly, and I'm sorry to hear about your German Shepherd reaching the end of his life. It's never easy to say goodbye to a beloved pet. Our thoughts are with you during this difficult time. If you have any other questions or need further assistance, please don't hesitate to reach out. Take care.
Kelly H.
My pup loves these treats and she's running, walking up stairs and enjoying life again!! Thank you!!!
Response from WuffesApr 5, 2024
Hi Kelly! It's wonderful to hear that your pup is enjoying life and experiencing improved mobility with the treats! Thank you for sharing your positive experience, and if you have any further questions or need assistance, feel free to reach out. Enjoy the time with your furry friend!
