Anthony R.
Customer service was fast and friendly
Customer service was fast and friendly. However, I was only provided a refund of 50% off my purchase price because I purchased an edible product. To be fair, that's clear in their policies, but given the product was never opened because our dog passed before we were able to give him his first dose, I was hoping to return the product for a full refund.
Response from WuffesNov 2, 2023
Hi Anthony! We appreciate your feedback and are truly sorry to hear about the loss of your beloved dog. Wuffes sends out our most sincerest sympathies. Even though your pup was not able to try them out, we know that some lucky pup will be able to use them and hopefully benefit from them thanks to your thoughtful donation. If there is anything else you need, please let us know.


