WuffesReviews of wuffes.com

Response from WuffesJul 2, 2026

Dorsey, we completely understand your frustration and we are so sorry this caught you off guard, that is absolutely not the experience we want for you 💚 We always want our customers to feel fully informed and in control of their subscription so we sincerely apologize if the autoship terms were not as clear as they should have been. Regarding the price difference, that is likely the transition from the introductory first order discount to the regular subscription price which we completely understand can feel like a big jump. Please reach out to us at [email protected] right away and our team will look into everything for you, we want to make sure you are taken care of and that your pup gets to keep benefiting from Wuffes without any unnecessary stress on your end.

Response from WuffesJun 26, 2026

We are very sorry this happened and for all the confusion and delay. This is not the experience we want anyone to have. Please send us an email at [email protected] so we can look into your case right away and fix everything properly. Veronica at Wuffes

Response from WuffesJun 26, 2026

Thank you for your honest feedback. We are sorry the website has been glitchy and made it difficult to access your account or update your information. This is something we are working to improve. We are glad to hear you are happy with the product despite these issues. If you ever need help making changes to your account, address, or order, just email us at [email protected] and we will take care of it right away. Veronica at Wuffes

Response from WuffesMay 31, 2026

We are truly sorry to hear about your experience and the difficult journey you and your beloved dog are going through. This is absolutely not the level of service we strive to provide, and we sincerely apologize for any added frustration during such a hard time. Please reach out to us directly again, and we will make this right for you immediately. Our thoughts are with you and your sweet companion. Veronica at Wuffes

Response from WuffesMay 20, 2026

Thank you for giving Wuffes a try and for sharing your experience with us 💚🐶 Every pup responds differently, and for some dogs it can take more time to notice visible improvements. We usually recommend consistent daily use for up to 90 days for the best results. We truly hope your pup starts showing positive changes soon 🐾✨ – Wuffes 💚

Response from WuffesMay 19, 2026

We are so sorry to hear that and we completely understand the frustration! 🐾💚 Every pup is different and results can take anywhere from 30 to 90 days so please don't give up just yet! 🐶 Please reach out to our team at [email protected] and we will do everything we can to help find the best solution for your pup! —Wuffes💚

Response from WuffesMay 19, 2026

We are so sorry for the frustration this caused Steve and we completely understand how that experience must have felt! 🐾💚 We always want to make things right for our customers and we are glad our team was able to help, but we know we can always do better! 🐶 Please reach out to us at [email protected] and we would love to make sure you are fully taken care of! —Wuffes💚

Response from WuffesMar 24, 2026

While our supplements are generally well-tolerated, some dogs can experience digestive changes when first starting something new. In these cases, we usually recommend lowering the dosage and introducing it gradually to help their system adjust. Regarding the refund, we sincerely apologize if our policy felt unclear or did not meet your expectations. Our goal is always to make things right, and we never want you to feel misled. For safety and quality reasons, we’re unable to accept returns on edible products, but we do try to offer partial refunds as a way to help. That said, we’d really like the opportunity to take another look at your case and make this right for you. Please reach out to our support team directly, and we’ll do our best to find a better resolution.