WuffesReviews of wuffes.com

Do NOT order from this company!!! They lie and scam. I did a 1 time order and somehow they took money from my account and are saying I have a subscription that I never signed up for, nor any email saying I have a subscription... Now they want to play games saying they can't refund or cancel this "subscription" I never purchased. They say their operating hours are 8am to 11pm but when you call they claim there is never anyone available.... I finally got a all back and the representative wanted to talk to me like I was stupid. After a very frustrating phone call, she said she would cancel the subscription (but again - I never bought a subscription, only a 1 time purchase) and that I had to send back the package once I received it to get a refund. Then they turned around and emailed me, saying they wouldn't cancel the subscription that it already sent - mind you, there have been zero notifications or emails about a subscription plan or package being sent that they are claiming) and that they would only refund 20% ... This must be how they scam people. They took $50 from my account without authorization. I will be making this public as well as reporting to the BBB!!! DO NOT BUY... BUYERS BEWARE Note: They have A LOT of fake accounts making fake reviews, so be aware... The company does NOT respond immediately and is NOT easy to get into touch with, so that alone is a lie. And it's funny how the reviews give names of the alleged representatives that "helped" them when mine wouldn't give a name .. odd, don't you think? They are still refusing to refund me and completely ignoring the fact that they falsely tied me into a subscription... Waiting to get a tracking number for this package they allegedly sent out without giving any type of notification. If you look closely at the positive reviews, you can see similarities and the fact that it says the newest review is what counts and they quickly posted a positive review to try and override mine...

My 14 year old was starting to have hip issues, so I thought I would try them. Gave her the recommended dosage for a 70 lb. dog. Within 2 1/2 weeks, she was very sick. Diarrhea, no appetite, very loud stomach noises, drastic weight loss. I stopped giving them to her, of course, but the damage was done. She lost 10 lbs, was diagnosed with IBD, put on steroids and prescription food. I thought I was going to lose her. Thankfully, I found a holistic vet, and with real food, (not dog food) and natural supplements, she got through it, but it took 6 months and a lot of money and worry. These things are NOT good for every dog; they were nearly deadly for us.

I tried to order this product I first looked it up to see about it once I'd done so they sent me 14 different emails telling me why would I let my dog suffer why have I not bought their product to help my dog and all of these different things to make me feel bad about not purchasing their product when I finally gave in after further review and purchased a product i've now been waiting for weeks for the product to show when I simply could have went on Amazon and purchased a product and had it the next day very bad business policies we'll never buy directly from them again

After getting your money they don't remember their promises and policies.

I'm a 1975 graduate of the University of Illinois College of Veterinary Medicine. I treated my 13 year old cattle dog with this product for 10 weeks. There was absolutely no Change in his mobility o0ther than in his gut.

I gave my French bulldog 1 supplement. 12 hrs later she would not drink, eat, or walk. Extremely lethargic. 24 hours after 1 supplement she passed away! After researching online I discovered that wuffes hip and joint has killed numerous pets. All died from the same symptoms!! It's not a coincidence!!

I’m not sure this product is helping my dog, but I know that the company has horrible customer service. The website is horrible to work with. For instance, you need to get a code sent to your email in order to manage your subscriptions, but the email just did not come. It did not go to my junk email. When I reached out to customer service they were saying check your cookies. Everything was my responsibility. It turns out their website was just messed up, and after about 15 times they sent me the code the next morning. It was only good for four minutes. I don’t know about you, but I just don’t sit on top of my email when I’m working waiting for WUFFES to get around to sending me the code. That doesn’t even get into the horrible help that I didn’t get from the person responding to my emails. You can’t call them. I have found interacting with them to be completely frustrating.

Dog started having stroke like symptoms after starting. Ending up having to put it down literally 3 weeks after starting supplements. I didn’t know by placing one order you automatically subscribe to authorship. They do not send you an email reminding you snd They run your payment a couple days before 30 days of previous order. My automated ship was placed at 2:19am. I called 20 minutes after they opened and they wouldn’t cancel the order because “it’s already shipped”. No way that’s even possible…the customer service person wouldn’t have a conversation with me to help. Just repeated her script and any time I questioned her she raised her voiced louder repeating herself…horrible product and horrible customer service!!!!!!!!