Jeff C.
World Travel Management Limo Service "Bait & Switch Scam"!
World Travel Management Limo Service, LLC Santa Fe NM is a "Bait and Switch SCAM! Beware, and be forewarned. They quoted a one-way limo service from Colorado Springs to Santa Fe on May 13, 2024 for a cost of $343.75. I booked and paid the non-refundable fare on June 2, 2024 for service date of July 28, 2024 for my elderly parents. (91 and 89). On the evening of July 25, I received an email from the limo owner Deanna Ballard stating that they could not provide the service at the quoted price. She said the trip cost is now $1,500! With only a couple of days notice, I was unable to hire anyone and ended up driving them to Santa Fe. It was 630 miles roundtrip. When I asked her about the substantial difference the quote and the actual price, Deanna stated that her website gave an inaccurate quote. I asked why they didn't reach out in the beginning of June, so we could make other arrangements, she had no answer. I was curious, so I requoted the exact fare on their website The fare came up as $348. I called her back and asked about the fare, and she said it will still be $1,500 and that she had a client in a similar emergency situation and also charged them $1500 for their fare. Do not trust the quote you receive, it is a "Bait and Switch". At the last minute they will cancel your limo unless you pay the jacked up price. NOTE: When I researched World Travel Management Limo Service, I discovered that their address is a UPS Store Mailbox and that the photos of their fleet are actually Google Stock Photos of Limousine cars.