Brandon
NOT A TRUE GIFT CARD PLUGIN
This plugin has multiple names. Gift Cards For WooCommerce Pro is not a gift card plugin at all. It uses coupons within woocommerce. A gift card is like cash, so it's pre-tax. Tax would be applied to the purchase total, not the amount after the gift card was applied. A coupon works differently, it discounts the purchase total and decreases the taxable amount. This created several hours of wasted implementation and cost trying to resolve this issue when I'm finally told that it is a coupon and not a gift card system. I've requested a refund within my 30 day window that they state on their website but have received no refund as of yet but only the request of screen shots of the problems im experiencing when this has already been discussed with their support staff and confirmed that it is indeed a coupon system. As stated again and in response to their reply. They have ignored my request for a refund. The plugin is named Gift card pro, but it is not a gift card plugin, it is a coupon plugin.
Response from WP SwingsMar 11, 2024
Hello, We have checked your query and it seems you are asking for some extra work which is not mentioned anywhere in our product, documentation, demo. We have mentioned all the provided things on their, in any case if you think we have not mentioned and not giving please let us know We are still open and happy to help you in any possible way Regards




