WP SwingsReviews of wpswings.com

I recently had a very disappointing experience with WP Swings. I purchased the "Membership For WooCommerce Pro - Single site" license on June 17th for $99, expecting it to meet my needs based on the features advertised on their website. Unfortunately, the plugin did not deliver on its promises, specifically the customization of the checkout page, which is a crucial feature for my business. Despite their claim that customization is possible, I found that it wasn't the case. I reached out to their support team, explaining the issue and requesting a refund within the 30-day window as stated in their refund policy. Instead of processing my refund, WP Swings' support team repeatedly ignored my refund requests and tried to push me to hire one of their experts at an additional cost. Communication with their support team was frustrating and unproductive. They claimed that I had not been responsive, which is entirely untrue. I have documented proof of my consistent communication, yet they chose to ignore my requests and eventually stopped responding to my emails altogether when I insisted on a refund rather than additional services. Their behavior shows a clear disregard for their own refund policy and a lack of commitment to customer satisfaction. I strongly advise potential customers to be cautious when dealing with WP Swings. My experience has been a waste of time and money, and I am left feeling extremely dissatisfied.

Out of hundreds plugins I have used across multiple sites, the Pro version of Ultimate WooCommerce Gift Cards is without a doubt the worst one. Not only the plugin is trash and I had to repair its functions by myself with every update, but also the support is the worst. No customer service at all. Give us your money and goodbye. Returning money when plugin does not do what they describe is not an option. I had 5 licenses of this plugin and used it once... I regret even the one use. Also I did not renew the license and did not update it after last update before expiration, because it is pain in the a*s... outcome is that after one year after expiration the plugin notifies me to upgrade it to pro version and all pro functions stopped working. Reactivating is not possible. I ended up writing new plugin by myself and it is just funny now, but I would not let these guys do even color change CSS. How many times will you rename the company? It was MakeWebBetter before which was full of negative reviews on Google... now as WP Swings, the Google Business profile does not exist, so you do not have to rename again?

I was told one thing about a plug in, got it with the promise that I could get a refund. This didn't work as I was told and now they don't want to give a refund telling me the was a trial version or a demo, which is NOT true.

I wish I could give 0 stars. The support team is a joke. 24/7 support is a lie. I have been dealing with them for 6 days now and all they did was break a live site. It is a booking site for ONE property and now the math doesn't work at all. It tried to charge a client $72K last night to book 2 nights. It takes 24 hours for support to respond and then they ask you the same question that they asked 24 hours previously. Even though they are responding to the thread and all the answers are there if they would just read the thread. They obviously have no interest in helping. I have requested a refund and will never use any product by them again. UPDATE: This seller promised me a refund then asked me to take down this review. They repeatedly told me they had already processed the refund. 1 week later, when it still hadn't gone through, they said they would process the refund AFTER I took down this review. I have had to open a dispute with PayPal to get my money back. BUYER BEWARE This is not a trustworthy company. They have replied below that they process refunds. Here I am 3 weeks later, still no refund.

We purchased the subscriptions plugin in good faith and believed everything said on their sales page and documentation. However, when we installed, we discovered that WP Swings is not Stripe compliant as it does not have the Secure 3D socket required for UK compliance. After several attempts contacting support for a refund, we have still not received a response. We are being ignored. Ridiculous company. They should not be allowed anywhere near WordPress! Support pre and post sales is nothing short of pathetic. Total liars....be warned!

These guys are crooks. We bought their plugin, tried it for a day only to find out that it didn't deliver what we wre looking for, and they refuse to give our money back. It';s clear: tehse guys are not into servicing a loyal customer base, these guys are simply croosk stealing your money.

Very unprofessional company. I requested a refund because of limiting features in the woocommerce product editing interface and didn't receive an answer event 2 weeks after.

The plugin is not working properly. Refused to make a refund. Not so good...